Suzanne Barnett Email and Phone Number

I’m a Technical Training professional with experience of executing training initiatives to meet the learning needs of my customers. Having a background in Network Management as well as Quality Assurance, I understand my customers day-to-day functions and understand what a quality training program that drives business and exceeds customer expectations. Core Competencies:- 10+ years technical training experience in Instruction Design and Content/Curriculum skills based training and training methods. - 13+ years Project Management, Teambuilding and Leadership with 3+ years of direct Training enablement responsibilities.- Proven ability to work in a fast-paced environment and collaborating with cross-functional groups within the company and with external vendors. - Demonstrated skills in troubleshooting and problem resolution in a network environment.- Ability to learn new programming languages that are used to automate work related tasks that improve production and efficiency.Technical Skills:- OS Platforms: Windows (10, 11, 2019- Active Directory, NPS); FreeBSD, Linux (Debian, Redhat, Ubuntu, CentOS)- Networking Concepts and Administration: Networks - Layer 2 and Layer 3 switches, Wireless, IDS, SIEM, VPNs, DDI, DNS Security, Application Analytics Engines, and protocols such as TCP/IP, L4-L7 Networking/Applications, IP Routing, IPSEC, RADIUS, REST, OpenAPI, Swagger, Postman and VLANs.- Languages: Perl, Shell Script, Powershell, HTML, CSS, deluge Tools/Software: Salesforce, MS Office, Box, NetExam LMS, Docebo, Brainshark, Digital Content Delivery – Gilmore Global/eVantage, VMware - ESXi & vCenter, Oracle Infrastructure as a Service (IaaS) – Ravello, Cloudshare, Skytap, vCloudAir, Zoom, GoToMeeting, SurveyMonkey, Zoho Creator, Zoho Survey and Snagit.