Suzanne Berg, Bcc, Cprw, Cpbs Email & Phone Number

Saint Louis, Mo, Us

I oversee a productive team of resume writers who create quality career marketing documents for job seekers in outplacement and relocation programs and also share their writing talents to support projects across departments. In addition to serving as an SME, senior writer, mentor, and résumé strategist, I manage department operations, develop talent, and liaise between leadership and staff. A proponent of collaboration and process improvement, I contribute to cross-functional teams and initiatives that support training and development while maintaining high levels of internal/external customer satisfaction.

Saint Louis, Mo, Us

While continuing my role as a Senior Resume Writer, I also identify opportunities to strengthen relationships between coaches and resume writers, improve workflow, and collaborate across geographically dispersed teams in to implement solutions. I create and deliver training sessions and serve as a go-to resource for peers and coaches. Additionally, I work directly with outplacement and relocation program participants to discuss career goals, branding, and accomplishments to produce effective resumes, bios, LinkedIn summaries, and cover letters.

Saint Louis, Mo, Us

By writing professional resumes, cover letters, and bios for job seekers at all levels, in diverse occupations, I promoted confidence and helped to open doors. Resumes communicated branding and showcased job seeker talents with results-driven accomplishments and keywords. As part of the Resume Team, I also proofread work by colleagues, mentored new hires, collaborated with internal clients, and supported team initiatives.

Whether it’s a career change, lateral move, internal job opportunity, or return to the workforce, I help clients to develop clarity and confidence in their skills and value proposition, so they can progress effectively through the search/hiring process. We collaborate on designing and implementing search strategies to not only apply for advertised jobs, but also uncover opportunities that don’t appear on the job boards.I prepare professional resumes that align clients' experience and transferable skills with their career objectives. Every resume is completely customized and ATS-compliant, showcasing each client's value proposition and talents with results-driven accomplishments and relevant keywords in a modern format.Additionally, I work with businesses to develop employee manuals, training materials, and job aids that promote high levels of performance and engagement. Coaching and consulting is provided for clients nationwide, via telephone, email, Skype, WebEx, and/or Google Hangouts.

Stamford, Ct, Us

I facilitated programs that encouraged employees to integrate company’s core values into corporate culture, departmental standards, and business operations. Additionally, I conducted a needs assessment that identified gaps between current and desired customer impact, deliverables, processes, and inputs. After analyzing potential causes, I recommended performance improvement interventions to senior management. I also provided professional development coaching to the sales team.

Amsterdam, Noord-Holland, Nl

I led a management development and succession planning initiative that identified talent pool for key positions, refined strategic plans, and addressed staffing/performance issues. Using leadership competencies and assessments, I provided coaching to key managers and Top Potentials. In addition, I delivered workshops on resume writing, presentation skills, sales techniques, teambuilding, mentoring, and MBTI. I partnered with the President to plan an offsite leadership conference providing professional development and performance recognition to managers. Collaborating with the VP of Sales, I streamlined the sales training curriculum, reducing travel time and expenses. After an acquisition, I synchronized training activities to merge two sales teams. I managed “Best Practice” sales trainee programs for new graduates, supervised trainees, planned and executed curriculum, and coordinated field travel. I conferred with sales managers to incorporate training on required competencies into program.

Mba, International Business

Bs, Management/Marketing

Co-Active Coach Training Program