Suzanne Carroll Email & Phone Number

Dublin, Ohio, US

Oversees the Integrated Risk Management function for IT and Information Security. Facilitates internal and external audits, identifies authoritative sources, develops risk plans, maintains risk & control matrices, identifies risks and recommended treatments, ensures governance and management of the CyberSecurity function is implemented and enhanced based.

Kansas City, KS, US

• As the functional lead for the IT Security and Risk’s Analyst team, leads and manages security operations, risk, and assurance initiatives for Dean Foods.
• Monitors SIEM/SOC and MSSP within Splunk, by overseeing Incident Management processes, creating/updating use cases and dashboards, documenting use case lifecycles and log source health, and presenting status reports to.
• Supported Red Team activities through on-call rotations, incident response during and after hours, and performing triage/follow-up activities.
• Directs and managed security policies, standards, procedures, and runbook creations including iPad Hardening, Absolute Runbook, Privileged Access Standards, IAM Policy, Security Awareness Program, and Security Review/.
• Conducts security reviews, exceptions/risk acceptances, legal/data holds, and vendor/application security assessments. Assesses vendors and participates in POCs for selecting technology and enterprise risk solutions.
• Works with Infrastructure, Governance and Process, Change Management, and PM/SDLC teams by providing security, privacy, and risk recommendations based on regulatory requirements (SOX, PCI, etc.) and industry best.

Dallas, TX, US

Job title change due to enterprise wide initiative.

Dallas, TX, US

Dallas, TX, US

Dallas, TX, US

As a key member of IT's Governance Risk and Compliance (GRC) team, assisted IT business areas with establishing risk and control environments based on Unified Compliance Framework (UCF) requirements. Aligned IT processes to enterprise policies and standards. Identified gaps and provided suggested controls and remediations. Developed IT standards based on.

US

• As key member of Risk Management’s Policy Management Support Team, supports the enterprise’s risk technology solutions by coordinating and managing change management, data integrity, process improvement, technical.
• Performing in-depth analyses of business processes for risk and compliance business areas to provide technology solution recommendations primarily within Archer and SharePoint.
• Co-Chairing weekly Archer Ticket Prioritization meetings to gather insight and recommendations for prioritizing Archer solution change requests.
• Conducting analyses to determine eGRC solutions, develop project initiation requests, and liaise with IT Application Development to manage testing, implementation, and post-mortem project activities.
• Executing in-depth User Acceptance Testing (UAT) and regression testing for Archer and other integrated systems and data within the Change Management lifecycle. Projects include several high-profile CFPB and.
• Supporting IT, Information Security, Business Continuity, and Physical Security’s technical writing needs by managing the document change processes from conception to publication while adhering to applicable IT and.

US

• As part of the Information Security team, provided technical information support to Information Security, Physical Security, Emergency Management, Business Continuity, and supporting IT business functions by:
• Collaborating with Information Security SMEs and IT business partners in order to successfully conduct a major rewrite and redesign of the Information Security Policy to align with ISO 27001/2, ITIL, and COBIT.
• Creating policies, standards, procedures, control requirements, and other related documentation and convert to Archer eGRC and align with applicable frameworks such as ISO 27001/2, COBIT, COSO, ITIL, NIST, etc.
• Assisting with SOX/SOC-1 compliance by participating in annual Access Attestation campaigns by developing job aids, email communications, and white-glove reporting tools which identify Data Owner and Separation of.
• Collaborating with Enterprise Policy Management on Archer implementation and adoption of best practices to include testing and managing security policy processes to mitigate risk, improve audit performance, and enhance.
• Assisting Security Analysts and Engineers with reporting and uploading information into Archer for compliance testing, remediation and finding reporting, and task assignment.

US

• As a key member of Nationstar University, leads the charge for developing and implementing solutions based on proven training and development methods and procedures.
• Developed partnerships with business channels to provide effective performance solutions. Created, edited, tested, and implemented training solutions. Successfully managed small to large scale training projects on time.
• Assisted business SMEs with developing and enhancing business process flows and workflow management tools. Managed multiple sub-projects simultaneously for designing training for system implementations and.
• Led the charge for scoping, analyzing, interviewing, and providing Learning Management System (LMS) selection recommendations. Content owner for enterprise-wide LMS implementation. Ensured best practices are utilized.
• Maintained Instructional Design SharePoint site including creating project databases and Gantt charts, document repositories for SME and Stakeholder approval, and hosting online training for contractors and vendors.
• Assisted management with screening and selection of departmental candidates, resulting in hiring of three contract Instructional Designers and one LMS Administrator. Mentors other Instructional Designers.

Washington, DC, US

• Honorably retired from the U.S Navy after 22 years of exemplary service. Superior leadership, management, and technical skills in the areas of aviation maintenance, program management, quality assurance, and.
• Driving new processes for program auditing to ensure timely and accurate follow-ups of recommended actions which resulted in repeated Wing Inspection grades of Exemplary. Executed audits, quality inspections, and.
• Turning around a deficient work center into the most productive work center in the Command in less than a year. Directly responsible for improving personnel qualifications by 50% and advancing 12 personnel within 2.

Dallas, Texas, US

• As a consultant, designed and implemented enterprise-wide training solutions for Atmos Energy’s Technical Training division by working with internal business clients for system and ERP rollouts, federal regulations.
• Providing on-site, remote, and online delivery solutions for Oracle and Citrix based applications. Participated in UATs and regression testing events concurrent with developing curriculum.
• Managed multiple large-scale projects autonomously and in conjunctions with IT Project Solutions. Team member of several high profile corporate committees to establish best practices for Risk Management, Customer.

Washington, District Of Columbia, US

As a consultant, worked with a design team to revamp Fannie Mae’s REO, Credit Loss Management, and Secondary Marketing on-boarding training programs. Performed analyses, created project requirement documents, and developed project timelines and test plans.

New York, NY, US

As a consultant, designed, developed, and implemented learning results for Chase, Washington Mutual, and EMC’s Default Customer Contact groups. Performed UATs and regression testing for system migrations, managed online curriculum and assessments within LMS environments, oversaw multiple projects simultaneously, and developed and administered compliance.

Charlotte, NC, US

• Designed and developed learning initiatives, managed departmental communication solutions, and managed instructional design projects covering systems training and professional development.
• Produced communication campaigns, policies and procedures, style guides, templates, and multimedia elements. Developed project tracking database reporting system.
• Supported training’s web team by maintaining corporate websites by editing content, updating ASP pages and SQL databases, revising scripts, reporting site traffic metrics via Omniture and SiteCatalyst, and creating.

Master Of Laws - Llm, Cybersecurity Law And Management

B.S., Photography

Cplp Preparatory Certification

Certificate, E-Learning Using Flash

Non-Degree, Extended It - .Net, Webadmin, Pm

Certificate, E-Learning Using Captivate

E-Business Media

Lotus Notes And Sql Programming

Certification, Managing Successful Projects (Pmbok)

Certificate, Leadership Continuum, Frontline And Supervisory

Certificate, Interactive Instructional Design

Certificate, Subject Matter Instructor

Rsa Archer Administration, Basic