Suzanne Dennis Email & Phone Number

Neenah, Wi, Us

Neenah, Wi

Audit and Compliance Officer September 2020 to Present: Responsible for internal audits and working with the DFI for external audits. Assuring our company is 100% compliant in all regulations and laws. Helping the company minimize risks. Trust Operations Officer March 2011 - September 2020: Provided technical and operational support for administration, investment, tax and operational personnel. Processed operational tasks including asset transfers, money movement, daily settlement, daily blotter, distributions, receipts, account maintenance, account opening, unique asset processing, statements, class actions, corporate actions, employee training, online banking, etc. Coordination of an operations group to ensure all work is completed timely and accurately while minimizing operational risk.

Primary point of contact for service related needs of the client for all three lines of business: banking, investments and trust. Managed daily client transactions and inquiries including: account opening and funding, account maintenance, wire transfers, foreign currency, credit maintenance, loan processing, security transfers, account closing, charitable gift requests, tax reporting inquiries, online service set up and support, and overdrafts.

Private Banking Assistant: Assisted the Vice President of Private Banking. Primary point of contact for all service related client needs. Mortgage Loan Processor: Primary duties included processing, underwriting, and closing tasks required to manufacture a loan in compliance with company standards and best practices from point of application to closing. Managed a loan pipeline that was twice the average pipeline of the team.

Performed a wide variety of duties including: daily bank deposits, collections, loan processing, accounts payable, credit analysis, customer service, hiring and training new employees. Implemented training for computer system conversion for offices in Wisconsin and Northern Illinois.