Suzie Coco Email & Phone Number

• Direct HR Generalist support for 300+ corporate team members• Manage and develop a small team of one direct report, providing strategic direction and support to ensure successful project, task, and learning completion• Collaborate with leadership teams to drive conversations on organizational design, enhancing overall operational effectiveness and employee engagement• Champion and lead major organizational change initiatives, driving a cultural shift towards continuous improvement and innovation

Greater Minneapolis-St. Paul Area

• Direct HR Generalist support for 1800+ call center employees • Facilitate over 35 hours of talent and succession planning discussions for more than 150 salaried team members to support effective feedback conversations and action plans for high potential talent to manage the organization’s changing staffing and skill needs • Streamline divisional hiring processes reducing time to fill by approximately 30 days to expedite the selection and onboarding of over 1300 frontline positions

Atlanta, Georgia, United States

• Direct HR Generalist support for 1600+ airport and cargo employees• Spearheaded the design of Delta’s first graduate level HR summer intern program which met the key objectives of developing interns into HR professionals, assessing their fit with Delta, and attracting top talent to convert to fulltime with a 100% offer acceptance rate• Revitalized the onboarding process for welcoming HR Managers to the division and coordinated training for 7 new hires

Atlanta, Georgia, United States

• Direct HR Generalist support for 400+ manufacturing, warehouse, selling and delivery employees• Accelerate and enhance critical frontline staffing activities to triple CDL-A driver applicant flow and reduce average time to start by over 15 days• Foster employee retention by implementing strategic labor prevention and engagement activities to maintain a 20% turnover target and 79 index to prior year• Tailored the transition of new location leadership to ensure successful integration into the facility and avoid losing momentum on the people agenda for the location• Initiate the change management and communication strategies for significant go-to-market roll outs

Atlanta, Georgia, United States

• Direct HR Generalist support for 175+ manufacturing, warehouse, selling and delivery employees• Redesigned a market-wide program aimed to assess, identify, and develop the internal frontline talent bench resulting in 28 graduates and 5 promotions• Influenced all areas of employee relations including benefits administration, leave policies, talent development, coaching, progressive discipline, investigations and separations

Urbana-Champaign, Illinois Area

• Promote career counseling, workshops, and other services to students through presentations and campus events• Advise an average of 15 students per week during drop-in office hours on career and major exploration, resume and cover letter writing, as well as job search and interview skills. • Influence the selection of top candidates for student internship opportunities by assessing resumes and collaborating with other stakeholders to oversee interviews • Organize monthly trainings for Career Drop-In Advisors to provide continued education and respond to any of their concerns

Dallas/Fort Worth Area

• Streamlined a process for building a pipeline for technical talent by surveying key stakeholders to identify areas of improvement and leveraging existing resources to create tools for talent reviews• Audited a training course and recommended changes to consolidate it into a one-day course by analyzing course evaluations, gathering instructor feedback, and observing the course • Benchmarked internal and external hardware and software competitions to guide a conversation about improving current programming offered to interns • Forecasted potential openings in the manufacturing organization by analyzing historical trends in retirement and applying those trends to the current population • Facilitated focus group sessions with over 30 employees to gain feedback about the optional professional development courses offered internally

Master’S Degree, Human Resources And Industrial Relations, 3.90

Professional Certificate, Change Management

Bachelor'S Degree, Sociology, 3.62

Activities and Societies: President of the College Panhellenic Council, Member of Alpha Xi Delta Fraternity, Research and Teaching.