Elevated to current position to direct company-wide initiatives encompassing employee relations, performance management and training, and benefits administration. Notable accomplishments include:• Conceptualized and implemented the company’s Wellness Program, contributing to increased employee morale, well-being and engagement.• Spearheaded the rollout of California Privacy Rights Act (CPRA) that included coordinating with the Legal, RISK, IT, and HR departments to develop and implement Applicant and Employee privacy notices, company privacy policies and procedures. I ensured that the HR Department received thorough training on the new regulations handling of CPRA Requests.• Worked on multi-disciplinary project team to develop and rollout the company’s Workplace Violence Prevention Program. • Led the transformation of the annual performance review process in 2023, making significant changes to both review content and manager training. Improvements enhanced the overall process effectiveness and employee engagement.• Implemented enhanced ACA reporting, managing the process monthly to build efficiencies and streamline the annual filings.• Spearheaded 2022 EEO-1 filing, undertaking substantial data cleanup efforts to ensure accuracy and compliance.• Led the compilation and rollout of the HR Manager tools within ADP, establishing a centralized resource hub for managers.• Planned and Coordinated Reduction in Force in 2023 that reduced labor by 25%.

Managed and guideed the delivery of HR policies, procedures, services, and solutions to the West Region.• Major player during the integration process of the Vinculums Team post acquisition. Transitioned quickly to adopt new company systems and support for merging processes.• Actively managed diligence activities in tandem with the new company’s HR Team to contribute to a smooth integration process to mitigate flight risks.• Co-authored an integration communication plan with the Vice President of Operations.• Trained Vinculums Team on transition to ADP Payroll system to include new time keeping process. • Assisted in the creation of the New CA PTO Policy with my input and review • Developed CA Meal Waiver agreement and process • Created COVID-19 plan to include communication of Protocols, PPE and Office re-opening plan

Managed company-wide Human Resources function focusing on Employee Relations, Leadership Coaching, Performance Management, Training and Development. • Compiled and organized all relevant documentation for due diligence purposes in July and August of 2019 providing necessary information to the New Company’s HR, Financial and legal teams involved during the acquisition.• Developed staffing protocol to identify and select talent increasing company headcount by 30% in 2018 and 2019 to support company’s organic growth. • Converted the company’s HR records to a virtual environment• Created and developed Career Development process, tools and workshops• Streamlined Onboarding process to build efficiencies and improve the employee experience• Developed company-wide recognition program for increased employee morale• Outsourced functions to reduce costs and improve service to our employees. Services included: Health and Welfare Benefits administration, 401(k) Administration and Recruiting.

Managed Human Resources Activities for Northern California Region • Created an HR Audit tool for HR Department to ensure compliance• Designed FMLA Policy and Process to efficiently manage leaves• Developed Investigation process for responding to complaints and identifying root causes to reduce and prevent similar incidents occurring in the future• Planned and Coordinated company-wide Reduction in Force that reduced labor by 22%• Created and delivered Leadership Training Courses focused on proactive employee relations

Managed a wide variety of special projects to improve coordination of and communication with a 150-member volunteer network.• Eliminated entrenched issues related to inconsistent communication of hospital policies with the creation of a standardized volunteer orientation program.• Dramatically improved tracking, scheduling, and training of volunteers by overhauling, updating, and leveraging the full features of the organization’s VolunteerWorks database system.• Achieved consistency in the department’s public communications and messaging with development of a comprehensive marketing brochure.

Promoted to turn around the performance of a 273-employee distribution center with a charge to assess, address, and resolve root causes of the location’s high safety incident rate. Championed a new approach to employee-management relations, built recognition and communication programs, and instituted initiatives to ensure compliance with corporate and government regulations.• Transformed staff morale by implementing a well-received recognition and reward program.• Dramatically decreased overtime and workers compensation claims by motivating employees to achieve benchmarks for efficiency and safety.• Enhanced the center’s staffing flexibility by cutting the time-to-hire in half and by engaging the entire management team in the hiring process.• Collaborated with the center’s manager to drive a $180K decrease in operating expenses, far surpassing the corporate-mandated goal.

Managed oversight of general liability and product claims against company. Served as liaison between employee, customer and insurance carrier to resolve claims in timely, cost-effective manners. Coordinated safety education and training, as well as incident reviews, to stores and distribution centers. Partnered with workers' compensation department coordinator and occupational health nurse to share information regarding claims management and other claims-related issues. Collaborated with human resources and leave-of-absence department for associate updates and direction of documentation.

Promoted to train, consult with, and oversee the efforts of 10 human resources managers.• Served as a trusted resource for each manager in areas ranging from conflict resolution to legal compliance and policy interpretation.• Recognized for outstanding performance in providing training in best practice HR techniques to managers at all store levels with the group’s elite “Trainer of the Year” award.• Supported a district location’s expense reduction efforts, delivering an 18% reduction on a $1.1M budget by launching a major effort to research and reduce operating expenses.

Directed the complete HR function for multimillion-dollar store locations with up to 350 employees.• Selected as HR Manager to oversee a major new store opening, driving a highly successful opening event by building and empowering a strong HR management team.• Led roll out of a new HRIS system across the entire district, achieving a seamless system integration by developing a 2-day hands-on training session for each store.• Turned around a store’s struggling safety record to rank as #2 in the district for providing a safe shopping and working environment.• Named to the district’s college recruitment team, as the district resource for safety and workers compensation, and to the “Zero-Based Budget” board as a reviewer of workers compensation and liability claims.