Suzanne Dewitt Email & Phone Number

San Antonio, TX

Handling the most complex ER cases - these cases two down from the Operating Committee or higher vary by topic and are resolved effectively with trustworthy support to many different internal lines of businesses. Swiftly addressing wage claims, and working with Legal and our EEO teams regarding EEOC claims.

National

As of June 2018, I began working as a team lead for those of us in ER Solutions and support various lines of businesses involved in consumer lending. I am enjoying finding ways to make our team more efficient and delivering consistent, solid, trustworthy support.

Working virtually with individuals or management, consulting toward policy, local, state and federal ordinances and law clarification and adherence, in order to mitigate risk and achieve positive business outcomes.

Providing a solid sounding board and a thoughtful approach to employee issues for one of the largest independent auto finance companies in the nation! My days consist of partnering with Team Members, Managers and Leadership to win-win business outcomes that support our visions and values.

• Consult in aspects of HR including employee development, risk management, performance reviews, conflict resolution, corporate initiatives and employee relations; to satisfy the business needs of clients consistent with.
• Partner as an internal consultant to define and resolve team member issues that require analysis, evaluation, and the demonstration of accomplished interpersonal, communication and coaching skills
• Guide managers and administrative HR liaisons to leverage the region’s success by the recruitment, retention, and promotion of a qualified, diverse workforce
• Facilitate training and development for managers, professional exempt, and seasoned non-exempt team members in the highly regulated fields of the financial industry
• Ensure compliance with internal policies and procedures, and governmental requirements
• Act as Project Manager of the WMG Summer Internship Program, an initiative to grow our own diverse talent which resulted in successful full-time hires within the national footprint for two seasons

• Conduct all aspects of administrative support to the Collateral Examination Group for the California region focusing on client scheduling of exams and office data support, assist HR Consultant with projects as needed
• Participate as member of the WFBCI, Inc. Diversity Council pioneering diversity efforts to create an all inclusive diverse working environment

• Highlight product features and benefits to cross-sell bank products
• Utilize refined customer service skills to defuse anger situations
• Research customer discrepancies to reach a successful resolve
• Act as support & trainer to supervisor of a team of 15 to 20 Phone Bankers

Contracted with a US Army department to facilitate and run the on post dance program for military dependents and soldiers, as well as, local residents of the surrounding areas. Classes taught included creative movement for toddlers, tap, jazz, ballet, and funk to ages 3 years to adult. Classes ending in the beginning of summer with a recital and began.

Danced an original can-can for living histories and performed live re-enactments of 1880 skits for tourists of Historic Tombstone, AZ in partnership with Nova Slentz and under the direction of the Hell's Belles and Marie Traywick.