Suzanne Fleming Email & Phone Number

Texas, United States

Texas, United States

Dallas, Texas, United States

• Perform a variety of administrative tasks including answering phones, drafting and distributing correspondence, expense reporting, meeting coordination and filing/copying.• Prepare service contracts and construction agreements along with accompanying paperwork. Send and track paperwork through the approval processes.• Work with tenants, building maintenance staff and vendors to ensure work orders are complete.• Prepare monthly chargebacks and rent statements.• Maintain system for tenant, vendor, and contractor certificates of insurance.• Process, organize and review regional paperwork.• Prepare regional reports.• Perform any additional duties assigned by the Property Manager and other company management.

Dallas, Texas, United States

• Manage ‘trainer & project feedback model’ including formalizing the process, administering surveys, and facilitating calls to gather feedback from trainers and project leaders, and improving the process to scale as program grows. Ensure documentation is up to date for Early Talent Interns.• Support Program Leader in day-to-day operations, maintaining the Early Talent roster and profiles (e.g., focus area, mentor assignments, staffing assignments, status), and tracking training and attendance.• Collaborate on planning & logistics including partnering with Education Ops and office manager(s) to prepare training environment, managing day-of logistics for training and supporting trainers while on-site. Prepare on-site trainers with expectations for the training sessions, office and building logistics, and training schedules.• Work on community-building events including co-leading the planning of Early Talent social events (e.g., lunches, holiday events, graduation), coordinating with vendors, and managing event logistics.• Set up office to receive new Early Talent recruits, i.e., Set up desk, supplies, computers, building forms, new hire forms, photo ID’s, badges. Help with on boarding.

United States

• Responsible for greeting incoming guests. Coordinating office events, and general administrative tasks as assigned. • Ensure the office is safe, secure, and operational for employees and visitors.• Work with Premise/Facilities team to maintain office standards.• Maintain training calendars and support training activities as required.• Maintain office areas and office equipment; submit Premise ticket for repairs or maintenance.• Keep track of office supplies, break room supplies, stock kitchen etc. Ensure adequate inventories and restock as needed.• Perform onboarding and off boarding tasks including new hire packets, orientation, key distribution, mailbox updates, desk cleanout, etc.• Handle shipping and receiving for the office, if required.• Perform other administrative duties as assigned, including department/regional reporting and tracking, event coordination, filing/record maintenance, research for projects, travel coordination.

Dallas, Texas, United States

Manage daily operations of campus Sales and Marketing office. Answer marketing office phones and greet office guests & walk-ins. Conduct light interviews of prospects to determine area of care before assigning them to a sales counselor. Support for VP of Sales and Marketing. Coordinate special events, group presentations and referral development programs. Support Sales Webinars (invitations, RSVP list, and coordinate logistics). Create and maintain master Entrance fee & Rental logs. Prepare weekly KPI reports in EXCEL for President of CC Young. SME for Enquire CRM data base. Manage Enquire data base including reporting, training, user compliance, program changes and upgrades. Administer the Enquire Dashboard; assign and track Leads for the Marketing team and Health Center. Update Enquire with the latest Matrix Care census to reconcile daily census report for the entire campus. Maintain all housing contacts for entire campus in Enquire. Provide daily and weekly spreadsheets in EXCEL to VP and CEO of Marketing. Xerox, maintain all materials and prepare materials for the Tour folders for new tours.

Richardson, Texas

Serve as a direct point of contact for individuals registering for federal assistance and seeking relief program referrals through multimodality applications, e.g. phone, live chat, email, and social media. Conduct an interview and/or inquiry the needs, and provide instructions and/or referrals. Enter information into FEMA's Windows-based computer database as required. Provide phone number and agency referrals as necessary for applicable secondary support organizations and other assistance. Perform additional duties assigned based on FEMA's level of support to the event - Helpline, Rental Resources, Transitional Sheltering Assistance, Pre-Placement Interviews, Indexing, and National Emergency Family Registry Locator System database.

Remote

Oversee project implementation and assist in ordering and layout planning of central office equipment. Responsible for the inventory management functions for UVERSE hub offices. Applied organizational skills in order placement and tracking, receiving, and supplier performance management. Created efficiencies in report data, cost tracking, and budget analysis. Fostered vendor relationships to establish best practices for ordering and tracking. Team lead for peers. Trained and developed new employees.• KEY ACCOMPLISHMENTS:o Successfully provided support for timely circuit ordering, and installation strategies to ensure complete customer satisfaction.o Successfully exercised independent judgment in developing methods for obtaining results in support of network activities.o Successfully handled hub office orders that far exceeded normal order activity thresholds for any other location. o Successfully led team when Area manager was away.o Developed the Asset Transfer Policy for Video Engineering, along with being the developer for other local processes and practices utilized by the Logistics team.Mechanized systems used - EXCEL, POWERPOINT, WORD, OUTLOOK, INEWT, JAM, GRANITE, CANOPI, VIPS, EJF,LOGIC, CFAS, APROMS, OASIS, STAR BOE, BUSINESS OBJECTS , JIGSAW, EHB

Dallas/Fort Worth Area

Responsible for the establishment of Network design for inter-office facilities. Utilized capacity management tools to provide growth and stability reports in a timely manner. Reconciled bills with tariff & Interconnection Agreement rates.KEY ACCOMPLISHMENTS:• Successfully designed and built SONET network for major projects (e.g. Citigroup, Equant, Indy Mac, Walgreen’s and Red Cross.)• Successfully completed project management responsibilities for Red Cross emergency installation ahead of schedule during Hurricane Katrina.• Successfully managed the Citigroup and Baltimore Ring projects, finishing weeks ahead of schedule.• Received silver Rice Award Certificate of Appreciation/Excellence

Dallas/Fort Worth Area

Back up for HR Generalist position. Responsible for non-management employee requisitions, appraisals bio sheets, etc. Assist in resolving grievances for non-management employees. Single point of contact for all EEO charges for organization. Investigate and send report to Corp EEO. Coordinate with Asset protection when needed for surveillance, computer monitoring.KEY ACCOMPLISHMENTS:• Successfully assisted in negotiations with CWA southwest union on grievances.• Successfully held two positions simultaneously at SWBT• Rolled out Career Development Program

Dallas/Fort Worth Area

Assisted the Vice President of Network Planning in administration and coordination of projects. Planned all meetings and travel for VP. Performed administration tasks such as filing, developing spreadsheets, faxing reports, photocopying collateral and scanning documents for inter-departmental use. Created presentations, maintained charts and logs for organization of 150 employees. Successfully trained staff in all office systems and databases, policies and procedures while focusing on minimizing errors and generating superior results. Liaised with HR department to establish employee benefits, training, and payroll and termination procedures. Assisted Exec Asst to President Eng. on all committees for organization. KEY ACCOMPLISHMENTS:• Implemented smooth transition to new payroll system.• Successfully developed a monthly tracking process for affiliate transactions evaluation.