Suzanne Hawes Email & Phone Number

Washington, Dc, Us

Atlanta, Georgia, Us

Developed and executed HR strategy in support of Paya’s aggressive business objectives. Collaborated with Executive Leadership Team providing thought leadership on people strategies to drive business growth and improve productivity. With team of 4 and budget of $1.3M, oversaw all areas of HR including recruiting, onboarding, performance management, and employee engagement, equipping leaders and employees with needed resources to enable quick ramp up and success. • Implemented HR function from ground up, including Payroll, Benefits, 401k program, and HRIS, enabling successful separation from parent organization HR support within 4 months.• Introduced best-in-class practices in performance management, compensation philosophy, organization design and talent management.• Partnered with executives to assess talent and organizational structure, designing and executing immediate talent solutions - recruiting new leaders and enabling talent changeover where necessary.• Led HR diligence and integration of Stewardship Technology acquisition, and led preliminary assessment of First Billing Services acquisition.• Interfaced regularly with Board of Directors on talent acquisition (including executive hires), talent management, and company culture. • Oversaw HR team’s management of annual performance management process, engagement survey and action plan, compliance training, onboarding 100+ new hires, employee relations investigations, as well of other tools and HR initiatives.

Washington, Dc, Us

Responsible for development and execution of strategies for Talent Acquisition, Employee Development, Performance Evaluation and Talent Management. Additional responsibilities for HR Operations, Employee Relations, and Compliance. Work directly with Association leaders to implement organizational effectiveness strategies and manage the development of talent.• Introduced competency model and competency based assessment for Performance Management and Career Development• Successfully managed implementation and remediation of internal audit findings, resulting in significant improvements to policies and processes, including a complete revision of Employee Handbook and all HR policies• Led implementation of Workday modules in Recruiting and Development Planning• Provided executive coaching and team development to leaders throughout the organization

London, England, Gb

Worked directly with the VP of Human Resources to deliver strategy, leadership, and execution of global executive and leadership development, talent management, and succession planning strategies for the Energy sector (£2.1B Revenue, 2500 employees). Assessed capability requirements and design interventions to address specific needs within sector. Delivered comprehensive talent management strategy within the sector, including the identification and development of high potential leaders and succession planning for the executive team.• Developed and executed the leadership development strategy for Energy’s Global Leadership team, to include specific skill building in change management and communication, and ongoing development through assessment and development planning support.• Developed and implemented a learning strategy to build awareness of importance of addressing customer needs. Led team developing training initiative and partnered with executive sponsor to ensure program delivered on stated goals.• Responsible for ensuring successful recruiting, training, and leadership development strategies for the startup of Energy’s packaging plant in Santa Cruz, Brazil.

Racine, Wi, Us

Worked directly with Global HRDs to design projects and processes relating to talent management and organizational culture. Responsibilities included employee selection systems, 360 and upward feedback processes, performance management, survey research, change management, and team development.

Mclean, Va, Us

Ba, Psychology

Leadership Coaching Certification

Phd, Industrial/Organizational Psychology