Suzanne Hiensch Email & Phone Number

Delft, South Holland, Netherlands

Amsterdam, North Holland, Netherlands

Amsterdam Area

Amsterdam, North Holland, Netherlands

Amsterdam Area, Netherlands

Amsterdam Area, Netherlands

Executive Assistant to the General Manager - Microsoft NederlandThe emphasis will be placed on complex diary management, travel management, organizing (offsite) meetings and expense management. Other responsibilities:Coordinate planning - sparring / anticipate - taking minutes/ notes, prioritize and follow up actions- time-management, - deliver support to events.

Rotterdam Area, Netherlands

Delivering day-to-day support to the 4 RVPs across EMEA throughout their teams, projects, forecasts, planning and travel. Responsible for the effective coordination and follow-through of the commitments and activities of these 4 RVPs. Together with the EA of the VP we were the key figures in arranging the Quarterly Sales Conferences across Europe and setting up the leadership meetings, making sure they run smooth and successful.

Rotterdam Area, Netherlands

Ensuring that the administrative aspects of Professional Services are executed timely and smoothly with exclusively focus on the EMEA region. With this I was responsible for facilitating customer and partner quotes and contracts, creating projects, checking timesheets and invoicing at month end.

Singapore

With working at Loco Spanish Tapas Bar I was instrumental in setting up everything for the opening of a Spanish Tapas Bar/Restaurant in the central heart of the Business District in Singapore. It also included developing a workflow structure and business plan. I was managing the general restaurant operations to ensure the highest level of Customer Service was met and being on the work floor to resolve customer complaints about food quality or service. Throughout organizing corporate networking and (social) events I increased sales by 30%. Besides the daily operations I was also accountable for budgeting, maintaining employee records, payroll, book keeping and daily P&L and well as managing the purchase inventory which includes wines, spirits, and beers and negotiate best prices with suppliers. Mainly I was also responsible for recruiting and training of restaurant staff. This all was working collaboratively with the General Manager.

- Ensuring that the market closes every month and that agreed service levels are met.- Assigning assignments and recruiting new shoppers.- Answering, investigating and resolving any pay or general inquiries.

Soesterberg

- Oversaw the project administration.- Responsible for arranging all internal events and meetings.- Organizing the preliminary phase and logistics of exhibitions (GSMA Barcelona).- Led deploying a new system automating Business Travel processes and procedures.- Developed a job role manual or ÁBC' for ‘Management Assistant’.- Spearheaded the planning of ‘25 years of Innovation’ corporate event as a Management Assistant attended by 75 key executives of the mobile telephony industry to commemorate 25 years existence of the company

Veenendaal

- Researched/reviewed artists signing targets to correspond with clients’ events and expectations.- Introduced, purchased and designed a new artist management system ('System One').- Oversaw contract negotiations with clients like (inter)national festival organizers, club promoters.- Designing new artists/ client contracts and drafting of the ‘Terms and Conditions’.- Managed tour logistics, itineraries and coordinated with venues, buyers and promoters of events.- Increased the client base through research on the internet, meeting key industry people, attending events.

Rotterdam Area, Netherlands

- Managing the front office, responsible for the switchboard/ reception and Business Travel of the European Headquarters. - Designing itinerary templates for travelers.- Responsible for setting up all meetings, either in-house or at a specific location.- Planning and organizing the yearly Kick-Off party for 100+ employees and their partners.- Off-site/on-site event management for the yearly European seminar (Progress Technology World).- Implementing a new software system for Business Travel, office supplies and postal/ express services.

Hilversum

Ba, Hospitality And Recreation Marketing Operations

Graduated in Event Management, Conference Management, HR Management, Project Management, PR, Marketing Nima-A, Financial Management, Sales.

Diploma, Vwo

Graduated in Dutch, English, German, Economics I, Economics II, Mathematics A and Geography.