Suzanne Schmidt Email and Phone Number
Client success leader in health technology | DPhil candidate in primary health care focused on healthy aging & community health at
@
Included Health
Suzanne Schmidt's Location
Charleston County, South Carolina, United States, United States
Suzanne Schmidt's Contact Details
Suzanne Schmidt work email
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Suzanne Schmidt phone numbers
About Suzanne Schmidt
Client success leader in health technology and part-time doctoral researcher passionate about supporting healthy aging for older people in community through integrated health and social care solutions. Other things I’m passionate about: community health workers, intergenerational well-being, participatory care delivery systems, public education on public health issues, and mentoring women to access opportunities and achieve their career goals.
Suzanne Schmidt's Current Company Details
Included Health
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Client success leader in health technology | DPhil candidate in primary health care focused on healthy aging & community health
Suzanne Schmidt Work Experience Details
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Client Success DirectorIncluded Health Dec 2020 - PresentSan Francisco, UsClient success leader partnering with Fortune 100 organizations on their employee health and well-being strategies, impacting over a million people.
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Dphil In Primary Health CareUniversity Of Oxford Oct 2024 - PresentOxford, Oxfordshire, Gb -
Msc In Global Healthcare LeadershipUniversity Of Oxford 2022 - Dec 2024Oxford, Oxfordshire, GbMSc dissertation reviewed community health worker (CHW) interventions for healthy ageing, examining how these public health workers - who often share cultural and socioeconomic backgrounds with their communities – can support older people and deliver value-based care
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Director, Customer SuccessGrand Rounds Dec 2020 - Dec 2020San Francisco, Ca, UsClient Success Director at a healthcare technology company that provides employer-based health benefit solutions so that employees and their families can easily navigate their insurance network to find high-quality doctors and top-rated medical facilities. -
Senior Manager, Customer SuccessGrand Rounds Oct 2019 - Nov 2020San Francisco, Ca, Us
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Manager, Customer SuccessGrand Rounds Apr 2018 - Sep 2019San Francisco, Ca, Us
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Associate, Customer Success (Implementation And Account Management)Grand Rounds Mar 2017 - Mar 2018San Francisco, Ca, Us
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Client ManagerWillis Towers Watson Jul 2014 - Mar 2017London, England, GbServiced and helped place benefits insurance coverage for Mid-Market clients totaling $1.4 MM in Annual Recurring Revenue. Utilized analytical expertise to support the design, development, implementation and administration of clients’ employee benefits programs, including market analysis of industry best practices, recommendation of plan design changes to cost effectively meet employee needs, coordination of renewals and management of annual Request for Proposal (RFP) process, identification of appropriate contribution strategies, management of benefit vendor research and evaluation, performance of contract reviews and certificate requests, and creation of communication(s) materials, such as benefits booklets and presentations. Addressed trends and regulations pertaining to Health Care Reform and assisted in preparing Form 5500 Series filing worksheets∙ Awarded the 2015 Barb Russell Team Excellence Award for exemplifying and facilitating team excellence -
Risk Management AnalystWillis Towers Watson Jul 2014 - Dec 2014London, England, Gb
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Department Of Obstetrics And GynecologyMedstar Georgetown University Hospital Sep 2013 - May 2014Washington, Dc, Us∙ Cross referenced lab specimen entries to be sent out for analysis at one of three different partner labs with patient electronic medical records (EMR) to identify whether patients’ records showed documentation of lab results and communication of results to patients; when documentation was found to be missing from a small handful of patient records, worked alongside a department administrator using Lean Six Sigma methodologies to identify key stakeholders to interview, define and map the current processes starting with specimen collection and ending with entry of the lab results into the patient health record, identify root causes through conducting interviews and reviewing the various electronic databases involved in the process flow, and to recommend potential improvement solutions. ∙ Achieved Lean Six Sigma Yellow Belt Certification -
Health Services ResearchAcademyhealth Aug 2012 - May 2014Washington, Dc, UsGeorgetown University Chapter President (Fall 2013 – Spring 2014) ∙ Created and organized opportunities for members to participate in health services research that supported the development of relevant evidence to increase the quality and accessibility of healthcare services and improve population health∙ Contributed to the composition of a white paper regarding the transformation of care delivery and reimbursement under the Patient Protection and Affordable Care Act with fellow chapter membersGeorgetown University Chapter Member (Fall 2012 - Spring 2013) ∙ Helped organize and staff a conference in coordination with The Kinetix Group and Group Practice Forum to engage physician leaders, policy analysts and group practice executives in a discussion on innovative delivery models ∙ Contributed to the composition and publication of a white paper regarding the transformation of care delivery and reimbursement under the Patient Protection and Affordable Care Act with fellow chapter members -
Consulting Project ManagerHilltop Consultants Aug 2012 - May 2014Washington, Dc, UsProject Manager (Fall 2013) ∙ Lead a team of four members in identifying growth and engagement strategies for an American Diabetes Association event ∙ Composed deliverable reports and presented recommendations to Hilltop Board, consulting industry professionals, and clientsProject Consultant (Fall 2012 – Spring 2013) ∙ Benchmarked grant management systems and developed an operations flow chart for Greenpeace to track monetary donations, grant proposals, grant reporting, and the various stipulations associated with restricted donations (Spring 2013) ∙ Conducted analysis for the Global FoodBanking Network to assess the practicality of and market appetite for establishment of food banks in Thailand, Singapore, and Malaysia; created framework tool to graphically represent feasibility (Fall 2012) ∙ Composed deliverable reports and presented recommendations to Hilltop Board, consulting industry professionals, and clients -
Inaugural Dc Regional Public Health Case ChallengeInstitute Of Medicine Sep 2013 - Jan 2014Washington, Dc, Us∙ Worked with four other Georgetown University students to develop and compose a proposal focused on reducing hate crimes against LGBT individuals living in D.C.∙ Designed a proposal that addressed stigma and discrimination through creating and utilizing a targeted high school curriculum and social media campaign to empower bystanders; the first aim of the curriculum and social media campaign was to educate students on the impact of and change their attitudes toward bullying and violence against LGBT individuals; the second goal was to change behavior towards this population; the final goal was to have an impact on the perception and experience of LGBT individuals at risk of being bullied or acted against∙ Georgetown University Case Team won first place and was invited back to the Institute of Medicine to speak on our proposal -
Competitively Selected Member, Undergraduate Honor CouncilGeorgetown University Jan 2013 - Jan 2014Washington, Dc, Us -
School Of Nursing & Health Studies Admissions Ambassador ProgramGeorgetown University Jan 2012 - Dec 2013Washington, Dc, Us∙ Communicate directly with admitted students and their parents, answering questions and sharing relevant information about Georgetown University; develop presentation and communication skills
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Health Economics TutorGeorgetown University Sep 2012 - Dec 2012Washington, Dc, Us∙ Identify and address the academic challenges of tutees and establish immediate and long-term goals for students to use as benchmarks for progress and improvement∙ Help tutee work toward independent study routines and demonstrable academic improvement
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Emerging Leaders Program Participant (Competitively Selected)Georgetown University Aug 2011 - Dec 2011Washington, Dc, Us∙ Refined leadership skills in goal setting, time management, communication, and team building through hands-on simulations
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Public Health Research Project Volunteer, District Department Of TransportationGeorgetown University Aug 2011 - Dec 2011Washington, Dc, Us∙ Collected data to develop a report on bicycle and helmet safety; report published in the American Journal of Public Healthhttps://ajph.aphapublications.org/doi/abs/10.2105/AJPH.2012.300794https://www.ncbi.nlm.nih.gov/pmc/articles/PMC3464854/
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Health & Benefits ConsultingLockton Companies May 2013 - Aug 2013Global, Us∙ Presented prospecting simulation, acting as an Account Executive, to DC Lockton President, COO and Senior VP∙ Completed benchmarking projects comparing a client’s medical, Rx, dental, and life & disability insurance benefits against a benchmark derived from specific cuts of the Lockton book of business as well as regional surveys∙ Created communication pieces, including presentation slides used during client meetings and graphics to present insurance plan comparables used in clients’ communication(s) to their employees (newsletters and brochures) -
InternBayberry Capital, Inc. Jan 2013 - May 2013∙ Assisted in conducting market research and due diligence; performed basic financial analysis∙ Drafted management presentations for clients and supported additional administrative project work as requested
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Georgetown Hospital Operations Department Student AssistantGeorgetown University Hospital Jan 2012 - May 2013Washington, Dc, Us∙ Tracked medical facility key request order trends for multiple departments to identify and highlight potential safety risks; presented findings to GUMC Facilities Manager by creating Excel spreadsheets, charts, and graphs
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Congressional InternU.S. House Of Representatives Oct 2011 - Jan 2012Washington, Dc, Us∙ Managed constituent concerns via telephone and e-mail correspondence; conducted tours for constituents -
InternMoney Savvy Generation May 2011 - Oct 2011∙ Created marketing materials to attract schools interested in teaching basic personal finance and donors interested in contributing to the foundation’s educational efforts in basic personal finance
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WaitressShore Acres Country Club Jun 2009 - Aug 2009∙ Organize for and set up large events of up to 500 guests and members as a waitress at Shore Acres Country Club
Suzanne Schmidt Skills
Leadership
Teamwork
Research
Powerpoint
Healthcare
Microsoft Excel
Data Analysis
Strategy
Microsoft Office
Presentations
Microsoft Word
Customer Service
Nonprofits
Public Health
Health Insurance
Business Development
Communications Planning
Strategic Planning
Project Management
Account Management
Tutoring
Team Building
Organization Skills
Mentoring
Event Planning
Editing
Market Research
Presentation Development
Benchmarking
Suzanne Schmidt Education Details
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University Of OxfordDphil In Primary Health Care -
University Of OxfordMsc In Global Healthcare Leadership
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Georgetown UniversityHealth Care Management & Policy
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Lake Forest High SchoolAp Coursework
Frequently Asked Questions about Suzanne Schmidt
What company does Suzanne Schmidt work for?
Suzanne Schmidt works for Included Health
What is Suzanne Schmidt's role at the current company?
Suzanne Schmidt's current role is Client success leader in health technology | DPhil candidate in primary health care focused on healthy aging & community health.
What is Suzanne Schmidt's email address?
Suzanne Schmidt's email address is su****@****nds.com
What is Suzanne Schmidt's direct phone number?
Suzanne Schmidt's direct phone number is +151720*****
What schools did Suzanne Schmidt attend?
Suzanne Schmidt attended University Of Oxford, University Of Oxford, Georgetown University, Lake Forest High School.
What are some of Suzanne Schmidt's interests?
Suzanne Schmidt has interest in Nonprofit Work, Cooking, Global Health, Learning New Languages, Economic Empowerment, Soccer, Dance And Theater Arts, Animal Welfare, Healthcare, Strategic And Management Consulting.
What skills is Suzanne Schmidt known for?
Suzanne Schmidt has skills like Leadership, Teamwork, Research, Powerpoint, Healthcare, Microsoft Excel, Data Analysis, Strategy, Microsoft Office, Presentations, Microsoft Word, Customer Service.
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