Suzanne Kroes Email & Phone Number

Elk Grove Village, Il, Us

Elk Grove Village, Il, Us

Elk Grove Village, Il

- Provides day-to-day support of Human Resources department functions and organization of daily tasks and work flow- Maintains HRIS database records and process paperwork for new hires, terminations and other status changes- Administers the company wide on-boarding program including coordinating pre-employment activities including background checks and drug testing- Assists in answering employee questions regarding general human resource processes- Prepares and maintains employee personnel files, organizational charts, departmental forms and documents- Assists in compiling employee data for consolidation into management reports and audits- Supports the annual Open Enrollment process by providing general employee assistance and other tasks associated with the period

Lisle, Il

Part of a global shared service team that provided HR business partnering and assisted service to operating companies. Administered and supported HR transactions as well as engaged in providing excellent customer service to the diverse employee population.- Managed routine questions by answering employee requests regarding daily HR, benefits and payroll- Provided administrative support and maintained HR communication portals- Processed life cycle changes and termination paperwork- Updated and maintained employee self-service systems and HR systems that fed into payroll- Tracked and sent employee service recognitions

Itasca, Il

- Executive administrative support for General Manager and all Senior Level Managers, including managing calendars, coordinating travel, preparing expense reports, maintaining organization charts and preparing reports for Senior Level Management - Responsible for all aspects of relocation to new office location due to acquisition- Maintained confidentiality while assisting Upper Management with acquisition planning and personnel matters- Coordinate company-wide Town Hall Meetings for 150+- Office Management - Liaison between building management and organization - Selected vendors for office supplies, coffee vendor, business cards, and promotional items - Communication coordinator for company email announcements

Schaumburg, Il

- Administered full spectrum of employee benefits company-wide (Medical, Dental, Vision, FSA, Life and Disability Insurance, Employee Assistance Plan, 401k and Paid Time Off)- Managed on-line enrollment process, coverage changes and termination of coverage timely and accurately- Reviewed and approved billing for all carriers/vendors- Managed carrier relationships and carrier electronic data interfaces with all benefit providers- Conducted new hire orientation- Managed benefits broker/consultant vendor relationship- Partnered with consultant to assess current plans, understand trends in benefits and recommend plan changes- Managed annual benefit renewal process and open enrollment including employee information meetings and benefit election changes- Partnered with payroll to assure all changes were accurate and issues are resolved timely- Maintained all plan, policy and guideline information on employee information portal

Schaumburg, Il

- Assisted with recruiting process by creating offer letters, administering background verifications, managing I-9 process, and assuring all appropriate documentation was completed by candidates- Managed and maintained all employee files and employment records- Created and managed all HR data reporting requests and requirements (headcount, census, legal audits, budgeting reports, etc.)- General HR and office management responsibilities including facilities management, organizational charts, executive meeting coordination, office phone lists, IT coordination for new hires or work station changes, etc.- Executive administrative support for highly confidential materials for VP of Human Resources and CEO

Schaumburg, Il

- Provided administrative support for VP Human Resources, CEO, and President- Prepared PowerPoint presentations, correspondence, company phone lists, travel and lodging arrangements, meeting logistics and corporate organization charts- Handled office and coffee supply orders- Processed UPS/FedEx orders, which included all incoming and outgoing shipments- Played active role in 2007 Office Relocation and Expansion

Wood Dale, Il

Entered orders in computer for fulfillment. Continually received Gold Club Award for accuracy and speed in order entry

Itasca, Il

- Administrative support to National Sales Manager, Branch Manager and three Sales people- Prepared proposals, letters, quotations, and forecasts- Logged expense reports and made travel accommodations for sales team- Organized sales meetings for all managers and sales personnel- Participated in national trade shows

Des Plaines, Il

- Prepared programs, bulletins and letters for the Merchandising Department- Processed sales leads, literature and orders for marketing aids- Assisted with cataloging; including layout, paste-ups, typing and collating- Coordinated lodging and meeting logistics for Sales Training Seminars