Suzanne Laughlin Email & Phone Number

Pittsburgh, PA, US

Burlington, KY, US

* Implement digital strategies on all social platforms* Set up and execute marketing campaigns to create brand awareness and generate increased client revenue* Create content & post daily to social media outlets ensuring each post adheres to the company's guidelines* Develop new business via telephone and mass communication such as email and social media.

Smithton, PA, US

• Sold close to 1MM in furniture, mattresses, home goods and protection policies in 2019.* Consulted with customers and recommended products based on their needs and desires. Researched, presented information, and.
• Calculated furniture & mattress prices accordingly with different offers and discounts.
• Maintained a knowledge of products, sales promotions, store policies, and security practices.
• Prepared sales orders & contracts in the Loft system, arranged delivery and facilitated special orders & requests. Checked inventory in the Enterprise system to let customers know the availability of items.
• Sold ancillary products such as fabric, leather, mechanism & wood protection plans & arranged financing options for customers.
• Created personalized and targeted email campaigns using Constant Contact for 700+ customers in a personal data base to drive return trips and revenue.

• Sell, perform in, produce & plan musical events for clients on corporate and public levels.
• Consult with clients to determine what type of show(s) would most fit their event(s) and budget.
• Negotiate all costs & production needs with clients.
• Draw up all contracts between myself and client, plus any other performers included.*Public relations

Memphis, TN, US

*Provided inbound and outbound assistance in a call center environment to customers regarding package inquiries. *Responsible for error resolution and selling company services. *Maintained current knowledge of company products & services, tracked packages, opened traces, etc. *Heavy data entry & computer system usage.* Earned consistent commendations for.

• Managed a large gym complete with Nautilus & Cybex machines, free weights & cardio equipment, swimming pool, hot tub, sauna and tanning booths.
• Former personal trainer who consulted with members who were looking for guidance & motivation to aid them in their fitness and weight loss goals. *Designed fitness programs & meal plans specifically for them.
• Cross sold health club memberships, tanning packages & products and personal training sessions while providing excellent customer service.
• Devised new marketing techniques to constantly generate and attract new clients while maintaining current client base.
• Revised sales & marketing tactics which included restructuring rates & packages as well as providing an immaculate, clean, and aesthetically pleasing atmosphere.
• Responsible for all aspects of the business including hiring, training and scheduling an effective team.

US

• Met and exceeded sales expectations. *Booked, researched and sold airline reservations & car rental services for passengers. *Advised & assisted customers with vacation and/or business itineraries. *Regularly met or.
• Earned consistent commendations for exemplary service delivery at a call center. (80-100 calls per shift)
• Regularly singled out by managers for going above and beyond expectations & providing outstanding service & attention to customers.
• Recognized by management as a ‘top sales performer’ and for the ability to prospect & build a loyal clientele.

Thousand Oaks, California, US

• Ran a successful home-based business selling high quality beauty, skin care and spa products.
• Booked skin care parties at client's homes where participants removed makeup and were instructed on how to use and apply skin care products. Educated clients on makeup product choices and recommended what shades and.
• Demonstrated leadership & consulting skills while building a profitable client base.
• Earned various sales awards as a top seller.
• Obtained all clientele by cold calling.

Business Management, Banking & Finance

Certification, Personal Training