Suzanne Carney, L.C.S.W. Email and Phone Number
Healthcare/Human Services Strategy Consultant. Industry executive with 25+ years of progressive leadership driving optimal operational and financial performance for agencies. Managed an agency serving 12,000+ individuals a year in two states – Pennsylvania and Delaware, offering 40+ programs with budgets of $18M-$45M+.Build high-performing onsite/remote teams and foster inclusive, collaborative, and empowering work environments that elevate staff morale to new heights.SPECIALITIES:• Strategic Planning & Execution• New Starts & Turnaround Strategy • Administrative & Clinical Oversight• Data Analytics for Program/Performance Improvement• Organizational Alignment• Operational & Fiscal Management• Change Management• Outreach, Networking & Affiliations• Physician Relations• Employee Retention• Strategic Partnerships & Alliances• Policy Development• Quality Improvement• DEI Strategic Planning/Ongoing• Team Building & Leadership• HIPAA/State/Federal Compliance* Managing Board of Directors relationships• Marketing & Advertising• New Hire Orientation
Freelance
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FreelancePhiladelphia, Pa, Us
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Contract SpecialistFreelance Sep 2023 - PresentIn my role as a Contract Specialist, I spearheaded operations reorganization, staffing reviews, and program management to drive business development along with grant writing. I established KPI's and metrics to monitor operational performance, identified areas for improvement, and implemented necessary adjustments. My extensive knowledge in coaching individuals and groups on leadership and development, teams and teamwork, goal setting with a focus on key performance indicators has been instrumental in achieving success.
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Chief Operating OfficerMental Health Partnerships Mhphope May 2019 - Jun 2022Philadelphia, Pennsylvania, Us• Directed, supervised and coordinated the overall clinical and business operations of Mental Health Partnerships, an agency serving over 12,000 individuals a year in two states – Pennsylvania and Delaware, offering 40+ programs.• Increased revenue by 8% in 2022. This is in spite of largest funder (city of Philadelphia) not giving a rate increase in 6 years.• Reduced several un-needed/overlapping positions to reduce expenses that resulted in $150,000+ of salary savings.• Oversaw development and rollout of first of its kind autism peer program in the US. Increased productivity level from 3% in October 2019 to 53% productivity in April 2022.• Managed growth of the training Institute from local to national. Currently offering 25+ courses both nationally and internationally.• Created a service deliverable template, which outlines agency and funder terms and what is required contractually to clearly tie services to budgets. -
Director, Residential ServicesCatholic Charities May 2017 - May 2019• Oversaw 300+ consumers in residential services, including financial management, Medicare/Medicaid compliance, federal, state and HIPPA regulations.• Provided administrative and clinical supervision to 5 Program Directors, 3 Clinical Program Supervisors, 3 Registered Nurses, and a Quality Assurance Director. • Instituted high clinical and operational standards, roll out new services, and strengthen physician recruiting, which ensured early completion of treatment plans.• Supervised the staff through the conversion from contracting with the State to fee-for-service.
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Clinical TherapistMedoptions Jul 2016 - May 2017Old Saybrook Center, Connecticut, Us• Provided clinical oversight to 7 sub-acute rehabs, assisted living and skilled nursing facilities.• Developed and implemented effective treatment plans for behavioral and affective disorders as well as cognitive impairments.• Performed individual and family psychotherapy for a highly diverse group of clients, both culturally and economically.• Managed caseload of 8-12 clients a day.• Consulted with interdisciplinary professionals, psychiatrists, APN's and staff regarding treatment.• Maintained clinical records (EHR) in accordance with Medicare/Medicaid requirements and corporate policies and procedures. -
Director, Vocational & Day ServicesDevereux New Jersey Dec 2015 - Jun 2016Villanova, Pa, Us• Oversight of 6 vocational programs offering day habilitation, pre-vocational and supported employment services.• Managed $4.8M annual budget, provided oversight and direction for staff of 70 personnel.• Completed 230+ diagnostic assessments for verbal and non-verbal clients to determine Medicaid rates.• Drove service expansion efforts while ensuring funding compliance by developing manual and curricula programs that met standards for Employment First, Final Rule, and Medicaid reimbursement. -
Director, Business Development & Special ProjectsDevereux New Jersey Sep 2008 - Nov 2015Villanova, Pa, Us• Oversight of development of vocational curriculum for 6 programs, 500+ consumers served.• Evaluated agency programs and services against competitors and developed marketing strategies to capture the state’s limited available funds.• Developed 7 homes for adolescents and adults from initial proposals to real estate selection; added $4.2M in revenue each year.• Awarded 3 apartments for Project Freedom, adding $1.6M in annual revenue, by responding to RLI for the agency’s first venture into medical homes.• Established agency’s first affiliation agreements with entities including UMDNJ, Kennedy Hospital, Pinelands, Bayada, Maxim, and local psychiatrist practices.
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Deputy State DirectorNj Mentor 1999 - 2008• Oversaw all operations for 350 consumers in Mentor's programs: traumatic brain injury, I/DD, therapeutic foster care, day programs, group homes.• Generated $5M in new revenue by leading initiative to open 10 specialty bed homes in one year.• Ensured start-up sites operated within budget through close collaborations with State Accounting Manager.
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Director Of MarketingHilton Hotels Jan 1980 - May 1993Responsible for all sales & marketing operations. This included advertising, forecasting, budgeting, overseeing sales staff, customer relations.
Suzanne Carney, L.C.S.W. Education Details
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University Of ChicagoSocial Work -
Barat College Of Depaul UniversityBusiness Communications
Frequently Asked Questions about Suzanne Carney, L.C.S.W.
What company does Suzanne Carney, L.C.S.W. work for?
Suzanne Carney, L.C.S.W. works for Freelance
What is Suzanne Carney, L.C.S.W.'s role at the current company?
Suzanne Carney, L.C.S.W.'s current role is Healthcare/Human Services Strategy Consultant | Operational & Fiscal Management | Change Management | Policy Development | Business Development | Organizational Alignment | Clinical Oversight (LCSW) | Talent Management.
What schools did Suzanne Carney, L.C.S.W. attend?
Suzanne Carney, L.C.S.W. attended University Of Chicago, Barat College Of Depaul University.
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