Responsible for all aspects of Pharmacy operations, a national Division made up of multiple business units from pharmacy management to 340B administration. Led integration and transformation of these business units under pharmacy operations, including post acquisition integration. Spearheaded the change management and development of the team members focused on scalability and acceleration of growth to drive revenue

Leading the design of a new pharmacy management system. Oversight of multiple cross functional teams across the globe focused on software development. Teams consist of Product Management, User Experience, IT, and support functions of HR, communications, finance and program management to ensure delivery and roll-out. Monitoring of strategy execution and partnering with other Executives to build and lead strategic capabilities which generate profit for Pharmacy.

Responsible for Healthcare operations for Boots UK and ROI, including Optical and Hearingcare. Led the execution of healthcare strategy, focusing on a new operating model and transformational change through technology including roll-out of central operations focusing on change management in stores. Worked closely with IT partners in building platforms to support the pharmacy of the future to drive efficiencies in areas such as health record, summary care record and central fill.

Operational oversight of approximately 400 Healthcare clinics across the US.Led the integration and relocation of the corporate team/offices into Deerfield Illinois. Maximized synergies while creating a new operating model leveraging our Retail and Pharmacy Operations. Brought together a new leadership/management structure while reviewing the business strategy to drive efficiency, reduce costs and remove duplication.

Responsible for Pharmacy Operations across 8,000 locations in the US. Conceptualized, developed, and implemented strategic programs for all retail pharmacy operations while ensuring efficiencies and cost reductions were continuously implemented. Responsible for optimizing the patient experience while leading the teams responsible for day-to-day and long term retail operations and clinical programs. Collaboratively built plans to generate sales and drive profit. Focused on the future of pharmacy in healthcare and represented Walgreens value to health care through professional, government and civic organizational activities.

Managed and led the corporate pharmacy support teams which included patient safety/quality, 3rd party operations, compliance, labor planning and professional affairs. Oversaw the operational support for our 8,000 pharmacy locations. Worked to lower costs and drive access to our staff to build relationships with our patients and payers through automation and technology. Change management was a pillar to support our staffs in the new processes.

Responsible for P&L and operations of all teams within Region, which consisted of hundreds of stores across multiple states. Managed budgets and the execution of the plans to hit sales and profit. Developing talent and setting strategy were key objectives within this role.

Responsible for all operations within district of 30+ stores in Phoenix area. Development of the talent while overseeing the operational plans to execute and achieve sales and profit.