Suzan Verstat Email & Phone Number

Oak Brook, Illinois, United States

• Provide leadership, direction and support to a diverse, geographically dispersed executive search coordinator and assistant team ensuring the group is aligned with firm goals and initiatives in order to provide.
• Partner with human resources to develop a high-performing ESA group by recruiting, hiring and onboarding talented team members. Once onboarded, I continually identify opportunities to elevate their skills through.
• Collaborate with shared services such as accounting, operations, IT, research and marketing to determine how to best tailor and move new firm-wide initiatives into efficient implementation within the ESCA team.

Oak Brook, Illinois

• Provided top-notch support to WittKieffer team members, clients and candidates by producing high-quality search deliverables, providing continuous project management and fostering authentic relationships to ensure.
• Served as a Subject Matter Expert and trained many in-coming and current ESCAs on a variety of search processes and ESCA duties. Created supplemental guides and documents to assist in this training that are now used by.
• 2020 WittKieffer Values award winner

Naperville, Illinois

• Managed and strengthened overall client relationship of 24 high-profile clients. Tasks included supervision of the submission, processing and production of all client files as well as onboarding new projects, meeting.
• Successfully coordinated an internal team consisting of many shared services such as account management, sales, programming and print production resulting in increased business volume for each successive year.

Naperville, IL

Granger Middle School, Graham Elementary School, And Metea Valley High School

• Continually developed parallel special education curriculum for each subject including the creation of customized written assignments, study aides and assessments.
• Interpreted legal documents related to special ed students such as Individual Education Plans and Behavior Support Plans and trained teachers on proper implementation of documents resulting in zero plan deviations.
• Communicated with parents by maintaining and updating online grading system outlining students' performance measures, which strengthened the parent teacher relationship and home support of the curriculum.

Naperville, Illinois

• Trained approximately 30 employees on the company's intricate online ordering system resulting in fewer product returns due to errors and increased repeat business.
• Presented workshops to new hires to educate them on the company's extensive product line, vendor relationships, design concepts, customer service best practices and professionalism on the job.
• Frequently chosen to direct and design the company’s most complex interior projects for residential and commercial clients due to high level of professionalism and quality of customer care.

Morton Grove, Illinois

• Developed instructional manuals and program for remote access/work from home office arrangement used by 13,000 employees worldwide resulting in a streamlined set-up process, fewer tech support calls and smoother.
• Designed and maintained a database to successfully track equipment checked out to all employee remote users worldwide minimizing instances of lost or missing equipment.
• Managed all details of remote office set up including dispatch of eight technicians to worldwide locations, issuance of IDs and passwords to users, and provision of customer service support to employees to ensure all.
• Authored the remote access department procedure manual for ISO 9000 certification.

Associate In Science, Business

Master Of Arts In Education - M.A.T., Gpa - 4.0

Bachelor Of Science, Marketing

Activities and Societies: Pi Sigma Epsilon - Professional Marketing Fraternity