Suzan Yungner Email & Phone Number

Alexandria, Va

Designed and developed a powerful national membership dashboard to tell the PTA story. Lead the Field Service and Training teams, a team of 9. The field service team works with the 54 PTA state congresses and other PTA stakeholders to increase sustainability, visibility, and membership. Several new and updated NPTA products and services have been developed to help the congresses: State-to-State Report; State Presidents’ Guide to NPTA; State President Transition Toolkit; State Level Membership Toolkit; State Leader Resource Bank; LinkedIn group for state president and president elects; membership recruitment brochures; revamped and streamlined the entire Standards of Affiliation Agreement; updated and redesigned Standards of Affiliation trainings, tools and resources; etc. In the training area, reconstituted the entire e-learning program, offerings, and moved to a new platform. Move from state level focused courses to courses geared to educate local PTA leaders. Courses were expanded from approximately 10 to over 25, including both full and micro courses. Several courses are now offered in Spanish. Since going live with registration through an AMS system 2013, there have been over 25,000 registrants. The team also handles the entire workshop call and selection process, working with both volunteers and staff, for the annual convention where 40-65 workshops are presented and 10+ meet-ups. Also manage the production of 15+ National Representative Presentations, which are presented by national board members at state PTA events.

Washington, Dc

Executive at a global non-profit with a $75 million budget, 40,000+ members in 80+ countries and 2 annual meetings with 6,000+ attendees. ULI is a think tank for real estate whose members includes all constituencies of land use, developers, architects, financiers, public officials, cities, universities, consultants, and young leaders. Members range from owners, presidents, CEOs, mayors to senior and mid-level managers, down to graduate students. I directed an internal/remote team of 125+ employees and contractors in 51 regions in the U.S., Canada, and Mexico with budgets totally over $15 million. I successfully managed and implemented the first phase of a new decentralized district council structure. I worked with our European office to help them develop the structure for their 14 local components.

Washington, Dc

I effectively managed all operations of the 51 components in North America, a direct budget of $2.9 million, and three staff in-house and 50+ staff/contractors in the field. Jointly facilitated and helped develop local strategic planning session and workshops. I was the lead staff in starting 14 new District Councils by facilitating local meetings/workshops and working with local members. I streamlined, standardized, and implemented policies, processes, and procedures that allowed entrepreneurial District Councils to be successful. I continually adjusted and streamlined these processes as programs changes and improved. I developed, designed and facilitated in-person and distance learning development/training programs for the District Council staff and contractors.