Unloaded weekly liquor delivery, rotated and put away new stock as needed.Counted, inventoried and maintained accuracy of weekly delivery.Restocked and rotated the stock in all beverage coolers as determined by supervisor.Cleaned and maintained the building, including main sales areas, all shelving, owner’s office, rest rooms, and store rooms.Completed deliveries to customers.Completed out of store pickups of needed items, such as alcohol from distributors or other necessary items from local businesses.Assisted customers in finding specific items in the store and aided in carry out if necessary.Picked up the store change order from the bank as specified by supervisor.

Inspected work pieces for defects.Monitored plastic molding press operations.Recorded operational data.Cut material according to work orders.Verified conformance to specifications, using gauges.Packed, labeled and constructed pallets of finished goods according to customer specifications.Knowledge sets include: Straightedges, Utility knives.

Cleaned areas such as rooms, hallways, restrooms, corridors and stairways.Emptied and cleaned wastebaskets and transported trash to disposal area.Changed linen.Replenished supplies such as drinking glasses, linens and bathroom items.Dusted and wiped clean furniture, fixtures, window sills, glass tops, wall hangings and fixtures.Used equipment to clean rugs, carpets, upholstered furniture and draperies.Used tools such as carpet cleaning equipment, hand sprayers, vacuum cleaners and brooms.

Cleaned areas such as rooms, hallways, restrooms, corridors and stairways.Emptied and cleaned wastebaskets and transported trash to disposal area.Changed linen.Replenished supplies such as drinking glasses, linens and bathroom items.Dusted and wiped clean furniture, fixtures, window sills, glass tops, wall hangings and fixtures.Used equipment to clean rugs, carpets, upholstered furniture and draperies.Used tools such as carpet cleaning equipment, hand sprayers, vacuum cleaners and brooms.Maintained laundry and laundry room.

Managed household projectsDeveloped, maintained and followed an ongoing household budget.Exhibited great problem-solving skills.Used software tools including: Microsoft Office Suite - Access, Outlook, Excel, PowerPoint, Word, Publisher and Microsoft Works.Demonstrated excellent communication skills.Exhibited wonderful conflict management skills between individuals and groups.

Provided strong, friendly customer service.Prepared and served hot and cold foods from a large variety packed menu per customer order and expectations.Informed customers about food items and drinks and responded to any customer questions or complaints about items.Ensured correct food portions and correct order preparation.Maintained food prep areas to meet federal regulations for cleanliness.Used a cash register, received customer payments, counted cash and made change.Processed payments made with credit and debit cards.Worked quickly in a fast-paced environment.

Dealt with issues relating to family violence, substance abuse, disabilities, illness and behavior management then aided in client development of individualized case plans based on client needs.Maintained an up-to-date working knowledge of local resources, entitlement programs and benefits for local, state and federal assistance programs.Utilized Microsoft Office software to develop and maintain documentation of client required paperwork and treatment assignment materials.Maintained computerized record management systems to store and process data such as client services rendered, to produce reports and reviewed client files for compliance according to state requirements.Answered incoming telephone calls and used scheduling software to assign client's appointment times.

Sold products including: Insurance for credit cards.Solicited orders by phone.Explained products in detail.Met productivity goals.Responded to customer concerns and questions.Utilized desktop computers for customer calls following the script provided.

Preformed assessments of individuals with substance abuse problems, provided treatment recommendations, including determination of level of care needed by client and determined individuals' degree of drug dependency.Provided counseling and established a therapeutic relationship with individuals and groups on issues relating to drugs and alcohol and discussed development of appropriate coping skills regarding these issues.Developed individualized client treatment plans alongside with client to address and reach recovery goals desired and regularly reviewed this treatment plan for relevance and progress toward goals.Maintained appropriate patient records using the I-SMART Computerized Client file system in place in Iowa.Consulted with other professionals involved in client's overall treatment goals regarding treatment plans and provided these professionals with regular treatment updates.Maintained a working knowledge of and referred clients to appropriate local, state and federal community resources.Previously Certified Alcohol and Drug Counselor (CADC).

Established a therapeutic relationship with patients and provided individual and group sessions for victims of domestic violence, sexual assault and any other trauma related incidents.Maintained an up to date working knowledge of local, state and federal resources and made referrals to these public agencies for assistance when needed.Provided crisis intervention services and crisis counseling on the centers 24 hour crisis line.Facilitated the Mom's Off Meth support group for two years, this group became very significant in addressing Women's Substance Abuse and Life Issues.Provided training through-out the United States on start up and facilitation of additional Mom's Off Meth groups.Guided mothers and some fathers through the juvenile court system when they became involved with the Department of Human Services and Child In Need Of Assistance proceedings and provided support services for these individuals when they deemed it necessary.Other certification(s): Certified Domestic Violence Advocate, Level II and Certified Sexual Assault Advocate, Level I.