Suzette Lemus Email & Phone Number

Assists teachers in the establishment, planning and implementation of safe, healthy, high quality learning experiences and environments that advances the development of the whole child in partnership with families.• Instruct 16 preschool-aged children in activities designed to promote cognitive, physical, and social development. • Engage with children as individuals in a way that allows them to grow in their own abilities. • Support children in their emotional and physical growth. • Assist classroom teachers with lesson plan and schedule implementation, supervision, and management while supporting developmentally appropriate practice as well as program goals. • Create a culturally inclusive classroom with activities that support different cultures and backgrounds.• Be knowledgeable of and adhere to state licensing regulations and city of Colorado Springs accreditation standards. • Analyze data and take appropriate measures to adjust individual goals and objectives, including, but not limited to, parent conferences, parent educational meetings, etc. • Keep accurate records regarding attendance, student progress, etc.• Maintain a cooperative attitude with the teacher, volunteers, parents and program specialists in planning and implementing activities. • Respect confidentiality of CPCD families and staff.• Follow policies and procedures of CPCD childcare program.• Participate in regular cleaning of materials and classroom spaces.

Colorado Springs, Colorado, United States

ITIL 4 Foundation Certified, Currently pursuing CompTIA A+, Network +, and Sec+ certifications by October 2022.

Camarillo, California, United States

Provided administrative support to ensure efficient operation of the office. Supported managers and employees through a variety of tasks related to organization and communication.• Answered and directed phone calls.• Replied to email, telephone, or face to face inquiries. • Organized and scheduled meetings and or appointments.• Maintained computer and manual filing systems. • Maintained supplies inventory, anticipated needed supplies, placed and expedited orders for supplies, verified receipt of supplies. • Provided polite and professional communication.• Utilized software such as: Microsoft 365, Share point, and Microsoft Teams.

West Hills, Ca

Provided customer assistance, including locating product or determining availability, quoting prices, checking references regarding product warranty coverage, obtaining additional information about product specifications or credit terms, and processing payment for products purchased. Ensured that each customers transaction was processed quickly and accurately. Answered customer questions (via telephone or in person), created and maintained special orders, facilitated will call pick –ups and resolved any issues that arose.• Processed customer credit card applications and relevant follow-up and filing of completed applications.• Processed returns while adhering to the company’s policy.• Handled damaged special orders, recorded markdowns on special orders. • Operated cash register, collected cash, check or charge payments from customers. • Made outgoing calls to vendors and/or installers to follow up on customer orders. • Scheduled appointments and deliveries using The Home Depot POS system. • Handled customer service issues and complaints, down stock new shipments from warehouse, restock. • Maintained records on stock inventory and replenishment orders; verify stock shipments against invoices; notify supervisor or manager of incorrect shipments. • Provided research and resolution assistance of inventory discrepancies found through report reconciliation on open orders and product transaction reports while following asset protection guidelines. • Took leadership role by providing training, coaching and mentoring to new associates.• Made outgoing calls to vendors and/or installers to follow up on customer orders.

Simi Valley, California, United States

Demonstrated and ensured quality customer service while working in a fast-paced environment. Greeted and assisted customers during the checkout process.• Greeted customers as they approached the counter and provided them with information on prices of the products.• Accurately collected cash, checks or credit card payments from customers. • Scanned merchandise and operated cash register. • Assessed the requirements of customers for loading assistance.• Actively monitored the assigned self-checkout systems and provided help when required.• Guided and directed customers to their product of choice and provided appropriate information according to their requirements. • Informed customers of deals, discounts, and promotions. • Maintained a safe and clean working environment.

Associate'S Degree, Spanish Language And Literature

Certifications, Information Technology

Associate Of Arts And Sciences - Aas, Liberal Arts And Sciences, General Studies And Humanities