• Facilitated drivers and package handlers to ensure timely and efficient delivery and pickups to meet service, safety, and cost goals• Resolved customer concerns and issues regarding delivery, handling, and package pickup• Prepared clear and concise reports related to company goals and necessary paperwork for proper shipping and handling• Fixed timecards to guarantee employees were paid properly

• Collected and transcribed telephone surveys for a wide range of research projects including issues on city road construction, company brand image, and customer satisfaction• Conducted in person surveys at the Park City Kimball Arts Festival on behalf of the Kimball Arts Festival Committee• Recruited individuals to participate in focus groups, interviews, taste tests, and mock juries