Suzie has 15 years’ experience listening to the voice of the consumer to create, launch, and optimize best-in-class products and services. A versatile researcher and facilitator, she excels at eliciting critical consumer insights. Her passion is making things better and sparking delight, solving user-centric problems. As a former marketing executive, she has a comprehensive perspective and innate ability to de-clutter the findings for executive decision-making. With both a corporate and small business background, Suzie easily plugs into new work environments for long and short contracts. Skills: • End-to-end UX researcher – design and conduct mix methods researcho In-depth user interviews, ethnography, diary, contextual inquiry, journey mapping, participatory design, usability testing, focus groups• Innovation facilitator• Engaging storyteller and clear communicator• Track record for being highly organized, collaborative, and working well across levels, internal groups, support teams, and external partners / vendorsTechnical Skills:• UserTesting, UserInterviews, dScout, UserZoom, Suzy, Alida • Adobe Suite (InDesign, Photoshop) • Website Development: WordPress, DIVIMy motto? Think smart, be creative, and make it happen!