Suzie Diehl, M.Ed.

Suzie Diehl, M.Ed. Email and Phone Number

Servant Leader | Onboarding Specialist | Quality Management Manager | Team Builder @ Service Access & Management, Inc.
reading, pennsylvania, united states
Suzie Diehl, M.Ed.'s Location
Allentown, Pennsylvania, United States, United States
Suzie Diehl, M.Ed.'s Contact Details

Suzie Diehl, M.Ed. work email

Suzie Diehl, M.Ed. personal email

n/a
About Suzie Diehl, M.Ed.

I am a creative and collaborative professional with over 12 years experience in the human services field supporting individuals with intellectual and development disabilities (IDD), autism, and mental health diagnoses. I am focused on improving quality standards and developing research-informed trainings preparing Supports Coordinators to deliver effective case management to the IDD community. I value diversity, inclusion, and person-centered programming which empowers individuals to make their own choices and enjoy independence. I am passionate about SAM inc's mission to leave people better off!

Suzie Diehl, M.Ed.'s Current Company Details
Service Access & Management, Inc.

Service Access & Management, Inc.

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Servant Leader | Onboarding Specialist | Quality Management Manager | Team Builder
reading, pennsylvania, united states
Website:
sam-inc.org
Employees:
351
Suzie Diehl, M.Ed. Work Experience Details
  • Service Access & Management, Inc.
    Onboarding Outreach And Quality Specialist, Idd Service Line
    Service Access & Management, Inc. Aug 2022 - Present
    Bethlehem, Pa
    -Onboards new SCs through a comprehensive training curriculum designed to meet ODP's standards -- -Ensures quality and compliance standards are met within the IDD service line for all individuals served in PA and NJ -Identifies trends, patterns, areas of growth, and strengths across each region through ongoing oversight of initial training and data collection-Collaborates with regional managers, regional directors, and SC supervisors to support SC skill development and inform supervision.-Develops and implements interactive workshops, supplemental tools, and virtual trainings focused on improving quality service delivery informed by data analysis and ODP best practices-Conducts comprehensive, person-centered case reviews to examine and assess quality of documentation including: service notes, ISPs, monitoring tools, and incident reviews-Analyzes and examines case data to identify trends and patterns of service delivery standards
  • Service Access & Management, Inc.
    Idd Supports Coordination Supervisor
    Service Access & Management, Inc. May 2019 - Sep 2022
    Bethlehem, Pennsylvania, United States
    -Lead and advise a unit of 6 IDD Supports Coordinators (SCs), each with caseloads of 30+ individuals with IDD and autism spectrum disorders.-Communicate regularly with Lehigh and Northampton County Administrative Entities-Collaborate with community agencies and providers to coordinate IDD services-Ensure quality services are being provided through corporate compliance monitoring-Collect and track data regarding annual reviews, monitors, and revisions to plans-Work collaboratively with the management team to provide shadowing and training to new SCs
  • Cedar Crest College
    Assistant Director, Career Planning Center
    Cedar Crest College Jul 2016 - Jul 2017
    Allentown, Pennsylvania
    Career Counseling-Provide individual and group career counseling to traditional, adult learners, and graduate students utilizing a strengths-based, person-centered approach.-Conduct weekly workshops and classroom lessons throughout each semester on a variety of career development topics including: networking, resume branding, applying to graduate schools, resume and cover letter writing, smart goal setting, and interview skills.-Utilize and educate students on Career Planning platforms including: Merit, CampusTap, InterviewStream, LinkedIn and College Central Network.-Coordinate internships for students by engaging with employers and faculty.Programming and Instruction-Develop and implement programming for students to meet NACE Career Readiness Competencies through workshops, events, and presentations. -Launch Student Employment Center strategic initiative by constructing a professional development curriculum for all student employees and faculty/staff supervisors in collaboration with Human Resources.-Deliver live webinar lessons to students using the online Canvas LMS and utilize Adobe Connect to review resumes, cover letters, and provide instruction on career competencies.-Teach classroom and group lessons on career exploration, major selection, resume/cover letter writing, the job search, networking, professional skills, StrengthsQuest, MBTI, and interview skills.Event Planning and Employer OutreachCollaborate with professionals through the Lehigh Valley Association of Independent Colleges (LVIAC) Lehigh Valley Collegiate Career Expo Committee to plan and deliver an annual career fair with over 140 employers and over 400 student attendees.-Assist with the coordination of over 20 employer visits to campus including information tables, networking events, and information sessions-Supervise three Student Assistants in the Career Planning Center by managing schedules, conducting performance evaluations, training, and guiding skill development.
  • Service Access & Management, Inc.
    Intellectual & Developmental Disability Supports Coordinator
    Service Access & Management, Inc. Mar 2014 - Jun 2017
    Allentown, Pennsylvania Area
    -Collaborate with families and service providers to provide supports coordination services to individuals with developmental disabilities-Empower individuals to self-design person-centered outcomes to promote personal, vocational, and academic growth-Construct and revise Individual Support Plans (ISPs) by integrating strengths of the individuals and describing areas of needed support-Ensure the health and safety of individuals by consistently communicating with each support team about progress, needed supports, and health concerns-Identify and access community resources to assist individuals in reaching their goals-Perform monthly/quarterly monitoring and annual ISP reviews where the individual's health, well being, and happiness are always the primary focus. -Utilize, review, update, and document Prioritization of Urgency for Need of Services) PUNS to address unmet needs and assess urgency of need; document all supports coordination activities in Home & Community Services Information System (HCSIS), including service notes, PUNS, ISP, and monitoring tools.
  • Service Access & Management, Inc.
    Intellectual & Developmental Disability Supports Coordinator
    Service Access & Management, Inc. Mar 2014 - Jul 2016
    Allentown, Pennsylvania Area
    Collaborated with families and providers to provide support coordination services to individuals with developmental disabilitiesEmpowered individuals to self-design person-centered outcomes to promote personal, vocational, or academic growthIdentified and accessed community resources and providers to allow individuals to reach their goalsPerformed monitoring and annual ISP reviews where the individual's health, wellbeing, and happiness were always the primary focus.
  • Valley Youth House
    Therapist- Behavioral Health Rehabilitative Services Program
    Valley Youth House Sep 2014 - Jul 2016
    Easton, Pennsylvania
    Identified the strengths and needs of the child and family and empowered families to make need-specific goals.Designed and reviewed treatment plans and conducted monthly medication reviews for children with PDD, bipolar disorder, anxiety disorders, ODD, depression, attachment disorders, OCD, and ADHDUtilized an integrative model of CBT and Person-Centered techniques to provide individual and family therapy to children ages 4-16 years. Determined the need for any necessary family support services, special evaluations and/or other systems such as IDD, child welfare, juvenile probation, etc.Assisted the family to promote the independence of the family in managing mental health needs and/or behavior problemsDeveloped crisis plans with other involved professionals and the family
  • Northampton Area High School
    Internship Student
    Northampton Area High School Aug 2013 - May 2014
    Northampton, Pa
    Delivered classroom lessons on healthy relationships, study skills, and academic success to students in grades 9-12.Delivered classroom lessons on developing career goals and using career assessment tools to 9th grade computer technology classesMentored and guided junior students to help them complete their graduation projects Conducted individual counseling with 14 students on topics including self-esteem, bullying, career planning, social skills, and effective communication. Of these students, 85% of students reached their therapeutic and academic goals throughout the year. 100% of these students were on track with reaching short-terms goals that will lead to their future career success.Provided career counseling, administered career assessments, advised students on course selections, provided career workshops, coordinated dual enrollment, and assisted students throughout the college application process.Participated in faculty meetings, IEP meetings, GIEP meetings, and crisis team meetingsProvided credit checks and career counseling to students in grades 9-12Recorded and reviewed student data using Sapphire computer softwareDesigned 504 plans to provide accommodations to students with medical needs.
  • Spin Inc.
    Lead Direct Support Professional
    Spin Inc. Jul 2013 - Nov 2013
    Coordinated the day-to-day programmatic operation of group home, staff supervision, training and evaluation of staff, participation of weekly administrative meetings, management of house staff meetings, shared on-call on a rotating basis with other supervisors, assisted residents with their day-to-day living needs, developed and implemented instructional plans, data collection, written reports, research implementation, consultation with other staff, attendance at weekly staff meetings and quarterly team meetings.
  • Lehigh University
    Group Home Supervisor
    Lehigh University May 2012 - Jun 2013
    Bethlehem, Pa
    • Coordinated the day-to-day programmatic operation of group home, staff supervision, training and evaluation of staff, participation of weekly administrative meetings, management of house staff meetings • Shared on-call responsibilities on a rotating basis with other supervisors • Developed and implemented instructional plans, data collection, written reports, and research on individual development goals
  • Northampton Area High School
    Practicum Student
    Northampton Area High School Jan 2013 - May 2013
    Northampton, Pa
    Supervisor: David Remaley, M.Ed. • Conducted individual counseling and classroom lessons on self esteem and bullying with high school students • Coordinated and co-facilitated a group on family issues and self esteem/body image• Presented to high school seniors on the college application process

Suzie Diehl, M.Ed. Skills

Psychotherapy Mental Health Community Outreach Counseling Psychology Adolescents Public Speaking Research Spss Psychology Training Autism Spectrum Disorders Career Counseling Cbt Microsoft Office Intellectual Disabilities Developmental Disabilities Individual Counselling Social Services Program Development Learning Disabilities Higher Education Career Development Coaching

Suzie Diehl, M.Ed. Education Details

Frequently Asked Questions about Suzie Diehl, M.Ed.

What company does Suzie Diehl, M.Ed. work for?

Suzie Diehl, M.Ed. works for Service Access & Management, Inc.

What is Suzie Diehl, M.Ed.'s role at the current company?

Suzie Diehl, M.Ed.'s current role is Servant Leader | Onboarding Specialist | Quality Management Manager | Team Builder.

What is Suzie Diehl, M.Ed.'s email address?

Suzie Diehl, M.Ed.'s email address is sd****@****inc.org

What schools did Suzie Diehl, M.Ed. attend?

Suzie Diehl, M.Ed. attended Lehigh University, Moravian College.

What are some of Suzie Diehl, M.Ed.'s interests?

Suzie Diehl, M.Ed. has interest in Developmental Disabilities, Cognitive Behavioral Therapy, Person Centered Therapy, Social Justice Advocacy.

What skills is Suzie Diehl, M.Ed. known for?

Suzie Diehl, M.Ed. has skills like Psychotherapy, Mental Health, Community Outreach, Counseling Psychology, Adolescents, Public Speaking, Research, Spss, Psychology, Training, Autism Spectrum Disorders, Career Counseling.

Who are Suzie Diehl, M.Ed.'s colleagues?

Suzie Diehl, M.Ed.'s colleagues are Barbara Janoski, Jillian Gosselin, Msw, Lsw, Bridgette Mercedes, Margaret Bucelli, Rita Campagnola, Dominique Grasso, Jenny Klimko.

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