Suzie and Alex founded Clear Complexions in 2005, operating and growing it to six highly profitable clinics, before successfully selling it to Vita Group in 2017.Since then, Suzie and Alex have supported over 40 clinic owners across Australia. They are the trusted source of advice in the industry and have an impressive track record of assisting their clients to achieve improvements, including significant growth in revenue and profit.Given their own experiences, Suzie and Alex… Show more Suzie and Alex founded Clear Complexions in 2005, operating and growing it to six highly profitable clinics, before successfully selling it to Vita Group in 2017.Since then, Suzie and Alex have supported over 40 clinic owners across Australia. They are the trusted source of advice in the industry and have an impressive track record of assisting their clients to achieve improvements, including significant growth in revenue and profit.Given their own experiences, Suzie and Alex offer a hands-on mentorship approach with their clients, defining an end goal and guiding them towards it, while providing real-time assistance in managing the day-to-day complexities that clinic-owners face. They are now offering this unique approach to the clinics that join NCP.NCP is a carefully curated collective of premium independent skincare clinics in Australia. NCP collaborates with individually branded, medically-led, non-invasive skincare clinics, offering owners a supported pathway to transition out of their business, maximising the value for them, while providing a platform for the long-term sustainability of their clinic.The NCP model draws upon the collective experience of its founders, and is the result of detailed structuring and planning, including numerous discussions with practitioners and investors about their needs and wants, as well as a meticulous examination of successful and unsuccessful past roll-ups across multiple healthcare specialties, including past cosmetic industry missteps. Key differences from prior models include preserving brand identity, reducing dependence on principals before their exit, establishing robust transition systems, and ensuring industry management expertise is in place. Show less

Having started, scaled and successfully sold a healthcare business to an ASX listed company, Suzie is helping other businesses do the same. Healthcare is becoming increasingly commercialised and competitive, creating incredible opportunities for those willing to embrace them. Suzie and her team provide consulting services that create thriving, healthy businesses, specialising in consultative 'selling', branding and scaling in the healthcare industry. Leverage off her vast wealth of experience… Show more Having started, scaled and successfully sold a healthcare business to an ASX listed company, Suzie is helping other businesses do the same. Healthcare is becoming increasingly commercialised and competitive, creating incredible opportunities for those willing to embrace them. Suzie and her team provide consulting services that create thriving, healthy businesses, specialising in consultative 'selling', branding and scaling in the healthcare industry. Leverage off her vast wealth of experience to fast track your businesses journey and let her show you how you too can buy your own island paradise. Show less

As the Executive Officer I lead priorities and provides oversight to ensure efficient and effective operation and co-ordination of the affairs and responsibilities of the CEO and all the respective demands.This role provides a visible link between the CEO’s office and operations of ACN, ensuring effective communication and information flow organisationally.As a member of the Executive Leadership Team for ACN, I play a key role in achieving ACNs strategic intent 'advancing nurse… Show more As the Executive Officer I lead priorities and provides oversight to ensure efficient and effective operation and co-ordination of the affairs and responsibilities of the CEO and all the respective demands.This role provides a visible link between the CEO’s office and operations of ACN, ensuring effective communication and information flow organisationally.As a member of the Executive Leadership Team for ACN, I play a key role in achieving ACNs strategic intent 'advancing nurse leadership to enhance health care', and act as a trusted advisor to the CEO. As the Executive Officer to the Office of the CEO, I build and maintain strong relationships with key stakeholders including, but not limited to, government departments and agencies (State/Territory and Commonwealth), academic institutions, registered training organisations, professional organisations, consumer groups and employee associations. Show less

• Actively promoted AAG at industry conferences and liaised with industry suppliers, facilitating collaborative relationships• Provided media PR for AAG to national media outlets, endorsing AAGs introduction to the industry. • Mentored and provided coaching to other clinical team members including but not limited to Senior Cosmetic Nurses and Cosmetic Physicians• Advised AAG Medical Board as required on general policy change and specifically adverse event management, advancing AAGs… Show more • Actively promoted AAG at industry conferences and liaised with industry suppliers, facilitating collaborative relationships• Provided media PR for AAG to national media outlets, endorsing AAGs introduction to the industry. • Mentored and provided coaching to other clinical team members including but not limited to Senior Cosmetic Nurses and Cosmetic Physicians• Advised AAG Medical Board as required on general policy change and specifically adverse event management, advancing AAGs safety profile. Show less

Responsible for ensuring all clinicians (Medical Practitioners, Nurses and Dermal Therapists) provided the highest standard of clinical service, for both medical and non-medical treatments by o Developing the training program and ensuring clinician qualificationo Developing standard operating policies and procedures (SOPPs) and monitoring clinician adherenceo Providing medical direction/supervisiono Ensuring clinic compliance with relevant legislationo Recruiting and… Show more Responsible for ensuring all clinicians (Medical Practitioners, Nurses and Dermal Therapists) provided the highest standard of clinical service, for both medical and non-medical treatments by o Developing the training program and ensuring clinician qualificationo Developing standard operating policies and procedures (SOPPs) and monitoring clinician adherenceo Providing medical direction/supervisiono Ensuring clinic compliance with relevant legislationo Recruiting and onboarding all new cliniciansDeveloped compliance and adverse management SOPPs Investigated and advised on current and pending legislation and regulation, including positioning Vita Group positively through lobbying efforts Assisted in the development of KPI’s and Operating Rhythms for clinical staffResponsible for the profitability of treatmentso Investigated and advised on new and superseded modalities, techniques and technologies and market trendso Prepared papers and business cases to support capital expenditureo Monitored market activity with respect to competitor offering/trends Promoted Vita Group at industry conferences and events as both speaker and attendee, facilitating AAGs introduction to the industry Show less

During the 12 years of growing Clear Complexions Pty Ltd from start-up to sale to ASX listed Vita Group Pty Ltd, Suzie was:• Responsible for the strategic direction of the company. • Responsible for the financial strategy, managing the budget through 12 years of consistent revenue growth. • Responsible for all operational requirements within the company.• Established and maintained a culture of leadership, excellence, advocacy, and generosity • Responsible for the provision… Show more During the 12 years of growing Clear Complexions Pty Ltd from start-up to sale to ASX listed Vita Group Pty Ltd, Suzie was:• Responsible for the strategic direction of the company. • Responsible for the financial strategy, managing the budget through 12 years of consistent revenue growth. • Responsible for all operational requirements within the company.• Established and maintained a culture of leadership, excellence, advocacy, and generosity • Responsible for the provision of safe, evidence based clinical care by all medical team members employed at Clear Complexions Pty Ltd• Developed the 12-month Training and OPD Programs, in the absence of any equivalent industry training available, providing the highest level of online and in-clinic professional development • Developed the Standard Operating Policies and Procedures for non-medical and medical staff, encompassing treatment provision, compliance, adverse event management and client service.• Developed and refined the Clear Complexions Clinical Pathways, enabling all clinical staff of varying experience levels to design a treatment program for individual clients, ensuring clinical consistency whilst scaling the business. • Personally provided clinical treatment of clients • Provided practical training, mentoring and advice to all medical and non-medical staff, professionally and personally developing them• Responsible for all Marketing and Advertising strategy and execution, whilst being the ‘face’ of Clear Complexions, including but not limited to:o Keynote speaker presentation at business and industry conferences/events o Development of thought leadership material for publicationo Provision of interviews with national publications ranging from The Australian Financial Review to the Australian Nursing Journal. Show less