Suzanne Mills Email & Phone Number

Chudleigh, GB

Dawlish, England, United Kingdom

Working alongisde the Digital and Clinical Programme Management Offices in DPT to provide guidance and support on the approach to testing for new system implementations and upgrades. * Establishing a Test Strategy to support both clinical and non clinical system upgrades and developments. *Establishing a minimum acceptable standard for testing activities.

Dawlish, Devon, United Kingdom

Working within the IT service Support team, implementing improvements in process and tooling to support Devon Partnership Trust. * Sourced and implemented a new Mobile Device Management solution, that supports the Trust and over 3 years will provide significant financial savings*Migrated 1600 Mobile devices to the new solution*Implemented process.

Exeter, United Kingdom

• The Transformation & Efficiency (T&E) portfolio was instigated to transform the way the Met Office works and at the same time reduce costs by £11M by FY 18/19. T&E was made up two programmes: Technology – bringing.
• Responsible for development, implementation… Show more The Transformation & Efficiency (T&E) portfolio was instigated to transform the way the Met Office works and at the same time reduce costs by £11M by FY 18/19. T&E.
• Responsible for development, implementation and maintenance of tool to support Risk and Issue management within the portfolio setting
• Responsible for the production of Management Information for programme and portfolio boards and identification of critical areas for review.
• Responsible for continuous improvement activities leading to an increased maturity in Risk and Issue management, within the portfolio, and subsequently adopted by the wider organisation.
• Developed specific training packages and delivered training to project managers and project boards to ensure continuity in standards and approach to Risk and Issue management

Exeter, United Kingdom

• Responsible for Release planning, communications, governance, and continual process improvement activities for science pull through and large scale changes to the Met office’s suite of models running on the.
• Responsible for the management and communication of potential downstream impacts, including risks and issues to systems, services, environments and customers.
• Work closely with CAB and Operations on a daily basis, analysing change requests… Show more
• Work closely with CAB and Operations on a daily basis, analysing change requests, identifying potential conflicts in change scheduling and assessing changes to realize minimal operational conflict and risk, identifying.
• Managed a cross functional and cross skilled team to deliver major scientific upgrades into the operational environment; this involved working closely with multiple delivery and development teams within the Met office.
• Instigating the application of ITIL best Practice into the existing science change processes, this has included introducing an incident and problem management process to this area of the business in line with the wider.

• Responsible for the controlled release of web based applications, mobile apps and science based production changes, across a variety of production platforms.
• Assessment of changes communicating the risks, impacts and mitigations to key stakeholders.
• The Met office Release Management Team were winners of the ITSMf team of the year award 2013

• Responsible for all testing activities on Major collaboration projects across the Met office and with external organisations.
• Analysis of requirements to produce risk based test planning documentation, test estimates and test scripts to ensure testing is comprehensive and carried out within delivery timescales.

• Software Test Team lead from a business background, with skills in business analysis, test management, defect co-ordination and resolution, test execution, test preparation including development of Test approach and.
• Worked with a third party supplier as a subject matter expert through all phases of the software development lifecycle.
• Set up and managed a model office, this included managing the use of the day to day physical space and… Show more
• Set up and managed a model office, this included managing the use of the day to day physical space and environment management.
• Managed a seconded team of testers for periods of User Acceptance testing in a model office environment. Show less

Industrial Placement, Assistant to the commercial contracts Manager working closely with 2 contract caterers and 1 contract retailer.

Bsc, Hospitality Management

4 year business degree program, covering all aspects of the Hospitality, and tourism industry. Key Successes included: • Awarded Whitbread.

Education record