Suzanne Prior Email & Phone Number

Charleston, South Carolina, United States

Summerville, South Carolina, United States

Charleston, South Carolina Area

Hartford, Connecticut

Handles complex administrative assignments of a broad and varied nature to relieve executive management of routine administrative details. Exercises considerable discretion and independent judgment in facilitating overall department operations. Directs the activities of other support staff as necessary. Coordinates inter-departmental or department-wide administrative projects, such as broad communications, overseeing internal/external services purchased, developing and implementing department/business unit guidelines for operating policies and procedures. Complex scheduling. Typically involves internal, external, and department-wide scheduling. Full responsibility for department-wide event and travel planning. Prepares and submits expense accounts and other type expenses. Manages and tracks/reports actual expenses versus budget for sr management's area of responsibility, develops or upgrades budget system. Regularly interacts with internal and external executives, community leaders, shareholders, etc. Initiates follow-up actions as needed. Calls for moderate to advanced conflict resolution skills via phone and, occasionally, in person. Initiates, develops, and makes decisions regarding office practices/procedures within authority level. Calls for frequent problem solving with internal and external staff. Utilizes basic change management skills.

Hartford, Connecticut

Handles complex administrative assignments of a broad and varied nature to relieve senior management of routine administrative details. Exercises considerable discretion and independent judgment in facilitating overall department operations. Directs the activities of other support staff as necessary. Coordinates inter-departmental or department-wide administrative projects, such as broad communications, overseeing internal/external services purchased, developing and implementing department/business unit guidelines for operating policies and procedures. Complex scheduling. Typically involves internal, external, and department-wide scheduling. Full responsibility for department-wide event and travel planning. Prepares and submits expense accounts and other type expenses. Manages and tracks/reports actual expenses versus budget for sr management's area of responsibility, develops or upgrades budget system. Calls for moderate to advanced conflict resolution skills via phone and, occasionally, in person. Initiates, develops, and makes decisions regarding office practices/procedures within authority level. Calls for frequent problem solving with internal and external staff. Utilizes basic change management skills.

Supports Director of Hand Therapy and five Certified Hand Therapists with administrative duties. Created and maintained scheduling templates for Director and five therapists on monthly and as needed basis to accommodate constantly changing schedules for all clinical staff. Interacted with patients for scheduling all appointments in the Hartford, CT office and coordinated scheduling with the administrative assistant of the Glastonbury, CT office. Processed patient charts on an ongoing daily basis. Routed paperwork necessary to obtain authorization from workers’ compensation and group health insurance companies for therapeutic treatment to billing office. Compiled and delivered new patient statistics on a weekly basis for Director. Fielded all incoming calls for Director and clinical therapy staff. Aided in patient chart case maintenance for each Hartford, CT therapist. Acted as a back up when Glastonbury Admin was unavailable. Performed additional ad-hoc administrative duties as needed.

Lmt, Therapeutic Massage & Body Work

Received training to become a CT Licensed and Nationally Certified Massage Therapist

High School Diploma

Activities and Societies: Drama Club, Chorus