Duties include: • Dealing with incoming enquiries, providing information and passing on to the sales team• Preparing proposals, course outlines, letters and PowerPoint presentations for meetings• Training course administration – creating/formatting course workbooks and training material• Liaising with venues to courier course material and equipment• Managing and updating Company website – recently created a new website in WordPress• Managing the Google AdWords account – updating ads/keywords and tracking leads/sales• Accounts – updating forecasts, invoicing clients, processing payments, entering supplier invoices into accounting software, cash book and bank account reconciliation, VAT returns, monthly financial statements including cash flow, profit and loss and balance sheets• Taking and transcribing minutes of management meetings • Managing the admin teamCurrently working part time, was full time 2001 to 2008

• Preparing proposals and PowerPoint presentations for client meetings and staff training• Updating price lists • Handling all correspondence for Managing Director, Sales Manager and five Sales Executives• Organising meetings and taking minutes• Making appointments and organising diaries

Insolvency Practitioners - duties included:• Responsible for all correspondence, audio typing, shorthand for the MD and his associate• Making appointments and booking hotels for meetings• Dealing with client’s and creditor’s queries• Preparing reports and proposals for submission to Court• General office duties

• Customer enquiries – giving advice and verbal quotations on furniture products, over the phone and in the showroom• Costing and creating quotations, processing orders• Liaising with Sales Representatives and other departments to obtain prices• Correspondence for Sales Director and MD – audio typing and shorthand• General secretarial duties