Operations professional that manages small remote teams for a business coaching company in the hair and beauty industry. Proven results with optimising operational systems and processes. Multi-faceted in the areas of human resources, process improvements, project management and marketing. I'm happiest in the chaotic 'what-should-we-do-next' phase of a project. I love the challenge and opportunity.I’m tirelessly curious and energised by goals, forward momentum, and results. I believe in a culture of success, purpose, and productive work all while having fun. I love team building and am personally fascinated by psychology and sociology. What my team says..."Suzy always maintains the team with ease and grace, being diplomatic when necessary and amazing at leading the team in general. Organisational skills are second to none and I always trust that Suzy 'has stuff sorted' - Reliable." "She project plans like a boss! and involves everyone in the processes. She manages to keep us all on our toes and on track. Always there to help when we need it. We would be lost without her." "A superpower that Suzy has that I admire is her structure and process. Her calm and non-emotional ways of managing people and systems because 'it's the right thing to do' is incredible.""All her skills are admirable to me! Her tech and marketing knowledge is all beyond me and so impressive. She has a strong resilient approach that keeps her on track always, especially during difficult conversations. She always obtains the outcome to her objectives but in a super confident and gentle way to not be confrontational. Very clever."In addition to my work at Salon Owners Collective, I run my own sustainable swimwear business and have completed marketing & copywriting freelance work for a range of industries; construction, mortgage brokers, fitness centres, and hospitality.