Suzy Chapman Grimm Email & Phone Number

Fort Collins, Co, Us

Colorado, United States

Strengthening brand reputation by delivering superior customer experiences that foster loyalty and repeat business. Developing long-lasting client relationships by consistently exceeding expectations with exceptional service. Conducting comprehensive product demonstrations for clients, resulting in an increased understanding of features and benefits.

Georgia, United States

Sourcing new sales opportunities through inbound lead follow-up and outbound cold calls and emails. Understanding customer needs and requirements. Routing qualified opportunities to the appropriate sales executives for further development and closure. Acting as a team player with in a tight knit group of sales associates.

California, United States

Corporate sales associate selling software under a SaaS platform for inventory management solutions. Worked through a merger of the company to the larger company, BirchStreet Systems selling Procurement and AP Software with a broader platform. Managed complex relationships, helped retain existing revenue, create and close new opportunities through research of customer needs and presentation of SaaS products and services by determining strategies and goals for each product and service at each account.

Centennial, Co

Corporate sales for a start-up software company. Worked trade shows, conferences and conducted sales duties both in the office and remotely selling software and integrations to single operators and corporate entities. Cultivated incoming leads and executed cold calls both email and on the phone. Provided after sale customer service managing complex relationships and resell opportunities.

California, United States

Customer service agent at four airports. Sold tickets, processed passengers, coordinated ground crew and flight crew interaction, handled baggage, customer complaint resolution, launched on time departures, and coordinated post departure details. Went through a merger of America West and US Airways, adapting to new systems, situations and cultures each time. Helped guide our team through the extreme disruption after 9/11, maintaining customer service standards and safety throughout. Amercia West employee: SNA, SFO, SMF, LGB...retired from US Airways at SNA.