Suzy Addley Email & Phone Number

Project Manager in a newly created People Program team. Lead on projects for the People function, such as org change, career development frameworks, Workday, benefits, etc.Setting up PMO framework and processes to enable better oversight and management of projects and resources.Understanding stakeholder requirements and providing consulting and/or tools.

Home-based

Engaged with SUSE as Contractor in December 2020 and became permanent employee in November 2021.Leading projects and process improvements in the Global HR Operations team. Collaborated with the Global HR Operations VP on global, regional and country specific strategies and initiatives.Gathering business requirements, creating proposals and working with.

Providing project and change management to various industries.Please see my contracts and projects listed.

London, United Kingdom

Providing project and change management services on an integration project.Part of the PMO, consulting and advising on integration solutions along with project and change management responsibilities, such as leading workstreams, project documentation and presentations, stakeholder management and communication planning, etc. Interacting with all levels of.

London, United Kingdom

Providing project management services and consulting on implementing integration in Front Office departments. I was part of the PMO, which consisted of senior stakeholders from each entity. I project managed the HR and Facilities Management workgroups to drive, review and deliver the Client's project requirements. I worked with the PMO on the other.

London, United Kingdom

Due to the continued success and growth of the Company, I was engaged to review their current Recruitment and Onboarding processes and establish formal strategies and procedures, which are fit for purpose. This also included the review of the systems used, such as BreatheHR and Pipefy. The contract was extended for a further 3 months as the Company wished.

London, United Kingdom

MUFG Bank, Ltd. introduced enhanced agile working by incorporating bring your own device (BYOD). I was contracted to review the HR Agile Policy and other documentation, such as manager guidelines and frameworks, to incorporate the BYOD element and ensure the policy and guidelines are fit for purpose.I worked closely with the project team and the IT.

London, United Kingdom

MUFG Bank, Ltd. contracted my services to work on a number of integration projects that were ongoing at the time. They required project management and process development to enhance the HR Operations team's new structure and to be the connection between it and the other HR functions.My contract was initially from September to March, however due to certain.

My role as Business Process Management Consultant became redundant due to the relocation of the EMEA HR Service Centre from London to Limerick at Northern Trust. Therefore, I took a career break. In this time, I completed the Prince2 Foundation Certificate in Project Management to further advance my project management skills.

London, United Kingdom

• The EMEA HR Service Centre supports EMEA employees. It is part of the Global HR Service Centre Model in EMEA, NA and APAC.
• Project management & support: - In 2016 the EMEA HRSC migrated from London and Chicago to Limerick. I project managed the transition between July & December 2016. I managed all work streams and ensured that procedures.
• Business process improvements of the EMEA HR Service Centre operational processes. I worked with EMEA HR employees on designing and amending procedures that any of the HRSCs handle, such as benefit provider.
• HR reporting and analysis. I was part of the global HR Information Systems team and worked on ad hoc and regular reporting requirements, such as headcount, turnover as well as more detailed metrics for diversity and.
• Subject Matter Expert on EMEA HR Service Centre procedures. As the EMEA HR operational tasks are shared amongst all three HRSC teams, I played a vital role in understanding the procedures and how to resolve any issues..
• Audit co-ordination. I worked on audit requests from Compliance, Audit or other teams/external parties, that impact the EMEA HRSC, e.g. background screening

London, United Kingdom

• Managed the operational work of EMEA HR Service Centre team. The team consisted of 3 employees: 1 x Business Process Senior Analyst and 2 x HRSC Analysts
• The team was responsible for day to day management of leaves of absence, sickness, flexible work requests, reporting and analysis, and other tasks covering, induction, managing HR helpdesk cases, etc.
• Oversight of the EMEA call centre and operational tasks that was transitioned to Chicago and Bangalore in 2014. Tasks includes: contract changes, terminations, update benefit providers with employee changes, and may.
• Contributed to and managed HR projects, when required. Such as: advice on transition of operational tasks from Ireland HR to regional HRSCs and the automation of official promotion process. I lead the HRSC workstream.
• Vendor management of the background screening provider, HireRight. Quarterly reviews of the SLA and ad hoc management of setting up new screening requests as required by the business

London, United Kingdom

• Lead a number of EMEA HR Service Centre projects and worked on global project teams to ensure these were delivered successfully and on time. Other examples, not listed in Project Completed, include: o HR helpdesk case.
• Others responsibilities include: o Design, review and updating of HR operational processes o HR reporting and analysis o Dashboards & metrics preparation o Management of the Quality/Chairman's Awards
• Joined company as a contractor (via Beeline/Pontoon) in May 2012. In April 2013, I was converted to a fixed term contractor before becoming permanent in November 2013

London, United Kingdom

• Supporting managers and directors with all employee relations issues, including cases of disciplinary and grievance and advising on all employment law matters
• Managing the recruitment and induction processes; sourcing candidates in the most cost effect way; creating job adverts; working with external suppliers and supporting managers with interviewing
• Facilitating the performance management process across the global business and work with mangers to maximise the development and potential of employees
• Maintaining accurate policies in accordance with employment law and support managers with the interpretation and implementation of these policies
• Supporting the Financial Controller with the monthly payroll process
• Overseeing and directing the global HR functions to ensure there is consistency in HR practices

London, United Kingdom

• Day to day HR management for UK office (35 people) including all recruitment (finance, admin and engineers), HR policies and procedures, co-ordination of performance reviews and all other employee relations.
• Managing the global office managers and ensuring HR compliance in all of our offices
• Implementing HR initiative in all offices
• Joined the company as an Office Manager but due to interest and requirement worked my way to becoming the company’s HR Advisor in 2008

London, United Kingdom

• Manage the Patient Database, in line with the Data Protection Act and Caldecott Report, for 3 teams,
• Create reports to present statistical information for monthly outcomes and for the Annual Report (for the board of trustees) – by using Access, Excel and Word
• Administering day-to-day office management: monitoring office procedures, reporting and monitoring staff sickness and annual leave with the HR department, organising references for new staff, stock.
• Diary management for complementary therapists
• Managing reception cover (volunteers and temps) and ensuring it is manned at all times
• Organising and booking rooms and refreshments for meetings, compiling paperwork for meetings and minute taking.

London, United Kingdom

• Provide project management skills to various internal / external client groups
• Creating, monitoring, continually improving and updating databases
• Designated responsibility for processing of assignments and of pre-schools documentation
• Ensure that appropriate management of internal and external communication flows
• First point of contact for all queries.

London, United Kingdom

• Undertake with due care and attention to detail, general administrative duties:
• Filtering telecommunications throughout department
• Responding to department e-mails
• First point of contact by phone and in person
• General filing and banking duties (accurate accounting essential)
• Composing letters for external delivery

Bachelor'S Degree, Bsc (Hons) Psychology, 2:1

Certificate In Personnel Practice, Pass

A-Levels, English, Psychology And Business Studies

Gcse, 10 Subjects, A* To C