Research, investigate and document cases of known or suspected fraud, loss and theft for brokerage and bank accounts including Identity Theft, Account Takeover and Account Abuse. Coordinate with law enforcement on criminal matters and recover on all financial loss by placing claims on assets, filing criminal charges and/or working with the Legal Department on civil issues. Conduct public online records searches and gather reports from our internal database systems including Salesforce, EBoss, Genie and Data Fusion to compile information for investigations. Complete Suspicious Activity Reports (SARs) on all required fraud investigation cases.

Oversee all areas of compliance for SmatOne corporate incentive and consumer rewards prepaid programs. Perform monthly OFAC screening, monitor daily risk reports and review Compromised Account Alerts (CAMS) for suspicious and/or fraudulent activity. Review accounts for patterns of money laundering, through independent review as well as through collaborative team review. Knowledgeable of the laws applicable to money laundering, including the Bank Secrecy Act, The USA Patriot Act, US Treasury AML guideline and OFAC requirements. Conduct extensive investigations of suspicious activity and validate account activity to maintain compliance with KYC procedures. Success in discovering various money laundering rings through use of Iovation, as well as identify links across customer accounts through various account patterns and anomalies such as email similarities, geographic locations and transaction activity. Responsible for drafting and filing of SAR’s on FinCEN’s BSA E-Filing System.

Independently analyzed and interpreted governing documents for over 500 complex municipal, housing and corporate bond issues. Confirmed accurate and timely completion of the compliance obligations of the contractual participants while protecting the interest of the bondholders and the bank. Monitored the tickler system for compliance requirements including UCC’s, arbitrage reporting, insurance and financials. Effectively managed high volume of accounts; proactively worked to identify and resolve any potential problem accounts or accounts in default. Collaborated with other sites to establish and/or improve procedures to meet new regulatory regulations.

·Administered a portfolio of one hundred ten municipal bond issues and escrow accounts with assets in excess of one-half billion dollars. Negotiated terms of financing agreements and managed compliance requirements of bond documents. Responsible for cash management, reconciling trust accounts and resolving any variances on a monthly basis. Responsble for career development through training and coaching for trust associate.

Supported Global Credit Clients with commercial loan issues and reconciled system problems. Assisted programmers with system testing and enhancement projects. Conducted independent research requiring advanced and analytical and judgement skills to develop improvements to the commercial loan system.