Suzy Nobre Email & Phone Number

New York, United States

As the Office Manager, I’m responsible for: Updating and maintaining office policies as necessary.Organizing office operations and procedures.Managing expenses and budgets ensuring that all items are invoiced and paid on time.Managing contracts and price negotiations with vendors and service providers.Managing all Human Resources procedures: creating and placing ads on job boards, onboarding new hires, providing employment information to staff, tracking staff time, calculating bonuses and commissions, managing by-monthly payroll, hiring and termination procedures.Developing procedures, implementing, and evaluating them with management and team members to improve efficiency.Coordinating office activities and operations to secure efficiency and compliance to company policies.Making travel arrangements for the upper management.Scheduling and participating in meetings.Supporting budgeting and bookkeeping procedures.Collecting and updating records and databases with personnel, financial and other data.Track stocks of office supplies and place orders when necessary.Submit timely reports and prepare presentations/proposals as assigned.Creating and/or editing graphic design pieces for internal and external communication and marketing campaigns.

Ct, Usa

Admin and Human Resources managementDatabase research and management (clients and leads)E-mail marketing campaign managementSocial media management

Remote

Services vary according to the client's demand, but can include:- Customer services: answering both general/specific questions about the company’s products/services; receiving and processing incoming orders; resolving issues, troubleshooting problems; engaging in customer conversations on social media; handling complaints; collecting and analyzing client’s feedback and responding to product or company reviews.- Meetings, travel arrangements, office procedures, virtual or presential events organization.- Cloud-based filing systems, contact lists, mailing lists maintenance.- Regularly scheduled reports (such as travel and other expenses), invoices, financial reports, dashboards,- Contracts, forms, and other administrative correspondence.- Social media management (Linkedin, Facebook, and Instagram): posting, answering inquiries, engaging followers for online events, seminars, etc.- Research, multimedia presentations, data entry, update of admin systems to make them moreefficient.- Graphic design: e-books, manuals, presentations, reports, social media posts, advertisements, invitations, interactive dashboards, infographics.- Basic video and image editing.- Translations, versions, and subtitling (English/Portuguese).- Online English classes.

Home Office

English classes for adults in an internet based platform.

Remote

• Part-time position: 1 hour a day (5 to 7 days a week)• Responsible for providing the analysis of the quality of advertisements that are posted in social media Feeds taking in consideration their relevance, usefulness, entertainment or offensiveness potentials and indicating when there’s any misleading text or image related to the ad.• Services include recording findings and opinions using the company’s web-based work system.

Remoto

• Part-time position: 20 hours a week (5 to 7 days a week)• Responsible for providing judgment, rates, content evaluation, research, queryreview and analysis, and other related tasks according to specific requirements provided by the company related to ads served on Google and YouTube• Services are provided within the company’s web-based work system.

Berlin E Região, Alemanha

• Customer contact through e-mail.• Services included: providing overall information about the games (Grand Fantasia an Anime MMORPG and Shaiya a Fantasy MMORPG – Portuguese and English versions); dealing with players concerns and questions about purchase of in-game products and other billing related issues; review of customer accounts and detailed investigations on reported compromised accounts due to hacking, phishing and other malware; taking customer’s orders to perform various GM services such as renaming or recovering characters , performed in the games administrative tools; accounts maintenance and changes;• Online interaction through Hip-chat with AG GM team to escalate problems that could only be solved by in-house departments, such as bugs and other technical difficulties faced by gamers;• Consistently improve players’ satisfaction through expert resolution of in-game conflicts (abuse reports, for instance), issues and concerns.

Tatui, Sp

• Coordinated the production of all indoor and outdoor events which included concerts, theater and chamber music recitals. The Conservatory also supports groups which are in charge of disseminating culture, such as orchestras, wind ensembles, big bands, theater group and others. Together, they offer more than 600 shows reaching more than 100,000 people a year, in different cities/places of the state of São Paulo.

São Miguel Arcanjo-Sp

• Demonstrated ability to manage change and adapt to new Government procedures.• Analyzed information and evaluated results to choose the best solutions for problems.• Ensured office expenditure was maintained within budgeted levels.• Demonstrated ability to communicate ideas clearly and effectively both verbally and in writing.• Liaised effectively with clients, suppliers and colleagues at all levels.• Demonstrated the ability to adapt management styles to best-fit different members of staff.• Able to plan, prioritize and organize workloads.• Implemented all staff development and training needs.• Managed all incoming invoices, processing all expenses, querying any unusual claims & assisting with any queries.• Provided assistance to customers and responses to inquiries via telephone, in person and in writing using professional email skills.

São Paulo

• Responsible for all corporative events of a large multinational company, such as seminars, board meetings, roadshows, workshops, including mass events. • Elaborated and implemented in partnership with various areas of the company, social projects for the low-income population that benefited over 1,000,000 people in the areas of education, culture, digital inclusion, education for energy efficiency, among others.

São Paulo

• Produced high-level communications ranging from highly confidential to policies and procedures.• Coordinated the communications and logistics and produced materials for board meetings.• Communicated with board members and managed materials and details for quarterly board meetings.• Performed research, data collection, statistic compilation, document generation as necessary to complete special projects and price quotes assisting CEO with operations, growth, and effectiveness of the office.• Prepared relevant documentation and assembled collateral material, to be reviewed and presented by CEO.• Monitored email and replied on behalf of the CEO on related issues.• Handled extensive international/domestic travel arrangements for CEO and his direct reports.• Managed and coordinated extremely busy calendar with extreme detail.• Coordinated Executive off-sites and Corporate events.• Implemented processes and procedures that increased operational efficiency.• Managed daily functions of the office and premises.

São Paulo, Brasil

- Responsável pela administração do processo de busca para todas as tarefas de busca da equipe.- Formatação, edição, revisão, preparação e transmissão dos materiais endereçados ao cliente.- Manutenção da agenda do consultor.- Preparação de itinerários de viagem para o consultor, cliente ou candidato em qualquer parte do processo de busca.- Gerenciamento de contas e relacionamento com o cliente, incluindo despesas do consultor, faturas/recibos do cliente e outros relatórios financeiros.- Gerenciamento e acompanhamento de arquivos para todos os processos de busca.- Comunicação com clientes e candidatos através do telefone e e-mail.- Verificação da qualificação e credenciais dos candidatos.- Relacionamento com os candidatos e clientes.- Manutenção da precisão, qualidade e integridade de todas as informações de busca no banco de dados da empresa.- Confidencialidade com relação aos dados do cliente, do candidato e de toda a empresa.- Pesquisa de banco de dados e codificação de registros.