Suzy Shaffer Email & Phone Number

Austin, Texas Area

Everything under the sun to keep our brewery running!

Austin, Texas Area

• Marketing and PR: advertising, event planning, customer correspondence, & social media
• Business Management: budget writing and analysis with short and long-term business goals
• Human Resources: orientations, reviews, mediations, check-ins, payroll, and record keeping
• Daily Management: counting drawers, reconciling, sales tracking, and deposits

Austin, Texas Area

• Manage executive schedules and coordinate internal meetings, interviews, client meetings, and media exposure
• Conduct new hire onboarding (averaging two per week) and relocation support
• Plan company events, including biweekly happy hours, quarterly all employee meetings, and special events

• Manage records of 150 active students including registration, compliance, and certification.
• Conduct financial audits, payment plan reviews, and collections.
• Revise and review scheduling, catalogs, brochures, and website enrollment.

• Develop marketing plan: launched highly successful in-house marketing and PR programs.
• Budget writing and analysis including weekly P&L and inventory reviews.
• Forecast and schedule for extreme volume fluctuations from downtown events and conventions.
• Office Management: payroll, bookkeeping, and general human resources record keeping.
• Successfully launched two restaurants including recruiting, hiring, training, and overall store preparation.
• Marketing, planning, ordering, staffing, review, client support and cost analysis.

Fort Collins, Colorado Area

• Manage company operations including systems, vendors, and personnel for background checking service.
• Analyze procedures and devise improved methods for software, programs, and employee procedures.
• Research, establish, negotiate, and maintain vendor relationships for all company product offerings.
• Recruit, hire, manage, and review all company employees.
• Administer company meetings including: informational staff meetings and quarterly strategic planning.
• Oversee accounts receivable, accounts payable, and budgeting for company accounts.

• Develop HR systems and policies for growing company managing up to 50 employees.
• Design restructure of company software resulting in improved efficiency of more than 200% & satisfaction for call center staff.
• Create, revise, and maintain company literature: handbook, newsletters, training material, & review forms.