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Experienced leader with the skills and mindset to build and maintain successful teams and solutions with over 25 years in program management and 6 years of senior company leadership. Thoughtful strategic leadership of delivery, solutions, and products. I build and lead collaborative teams with big ideas and plans, with the skills and knowledge to execute on those ideas, and with the culture to enjoy the ride. Data is the backbone of all smart decision making, and I enjoy finding ways to use business intelligence in all layers of decision making.Specialties: Project Management, Program Management, Product Management, Agile Scrum Master, Agile Product Management, People management of Program Managers.
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Chief Operating OfficerOrcanaLisbon, Portugal -
Senior Program Manager, Marketing StrategyCloudflare Sep 2021 - PresentSan Francisco, California, UsStrategic leadershipDrive and engage in the goal setting process within MarketingBuilt a custom solution for tracking and managing goals, including KPI analysisTransformed a culture of casual goal setting to transparent goals and tracking with engagement with leaders on how to improve productivityLarge Program ManagementRan a number of cross functional large scape programs: from time critical response to world events, innovation weeks, and tool implementations.Currently running two large scale projects to select and implement an Enterprise Marketing Software solution (Uptempo) and a Project Management tool (monday.com) -
Senior Program Manager Of Web OperationsCloudflare Dec 2019 - Sep 2021San Francisco, California, UsProgram manager for the web included regular activities such as prioritization and capacity planning for web improvements, but also served as a nexus of information and trafficking management of knowledge about the web environment at Cloudflare. -
Vice President Of Professional ServicesFour Kitchens Jul 2018 - Aug 2019Austin, UsLead all aspects of delivery for a successful digital agency. 30+ employees: project managers, developers, design, UX, analytics and support. Ensured success for designing, implementing and improving large scale website solutions for Fortune 1000 companies, higher ed and large scale media with $5-6M in revenue with industry-low write offs of 2.5%. Built a “business changing” BI analysis suite integrating internal data streams to ensure financial success. Aided in the transition to a fully remote team, mentoring employees and ensuring culture preservation. -
Director Of Project ManagementFour Kitchens Mar 2012 - Jul 2018Austin, UsFacilitated project excellence through good management practices, scrum processes, and people management for up to 8 concurrent projects.Strong communications, mentoring, and leadership skills: Created stable and productive work environments that fostered teamwork and performance excellence by applying outstanding communication, organization, schedule management, and planning skills. Repeated success in delivering on-time and on-budget software projects within diverse client industries including telecom, energy, financial, and marketing using Agile practices. Deep understanding of critical technologies with more than ten years’ experience with web technologies such as Ruby on Rails, Java, C++, HTML, XML, Drupal, SQL, JIRA, Confluence, MS Project and more. -
Scrum Master/Project ManagerHoovers Inc. Nov 2011 - Mar 2012Jacksonville, Fl, UsScrum Master for the DB360 project focusing on API integration of Hoovers functionality with CRM systems. -
Project ManagerOptaros Mar 2011 - Sep 2011New York, Ny, UsManager of projects for Time Warner Music and Coach Factory Bags. -
Senior Project Manager, Web PropertiesSolarwinds Jan 2010 - Feb 2011Austin, Texas, UsManaged the maintenance of the update of ongoing product marketing updates on the SolarWinds website. -
Product ManagerPointserve Jun 2008 - Jan 2009Product Manager of Pointserve's WMF product, provided clarity in the roadmap, transitioned the team to an agile environment going from constant hot-fixes to a stable, quality development cycle. -
Product ManagerDovetail Software, Inc. Dec 2007 - Apr 2008Austin, Texas, Us• Brought clarity and structure to a team struggling through chaos.• Implemented a feature driven release schedule and provided an initial roadmap to the product.• Took on the management of the team in a vacuum and successfully delivered an initial release of the product. -
It Project ManagerCricket Communications Aug 2006 - Aug 2007Atlanta, Georgia, Us• Managed large, cross-functional projects improving the web functionality, increasing gross adds on the web tenfold.• Implemented SCRUM/agile development methodology within the web team to increase productivity, time to market and product quality.• Repaired the relationship between IT and the Director of Web, improving communication, and enhancing productivity.• Received the highest review among peers for excellence in management, communication, commitment and organization. -
Implementation Manager & Sales EngineerMediaprise Apr 2001 - Jan 2002• Successfully implemented the company’s first client, Nokia: $100K contract for 50+ seats, with an on-time delivery of 1200+ digital assets.• Skilled in the project manager’s toolset: Microsoft Project, Excel, Word, PowerPoint.• Managed and implemented data analysis, transformation, delivery, and training.• Guided the internal software product development roadmap to accommodate Nokia’s requirements.• Coordinated information between all levels of the Mediaprise organization and the client representatives at Nokia.• Developed and presented customized demos for sales which led to the first successful product sale of the company.• Supported the sales team in preparation for and during sales calls.
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Project ManagerLuminant Worldwide Feb 1997 - Mar 2001UsManager of various consulting projects. -
LeadBsg Alliance Aug 1994 - Jan 1997Us• Team leader and developer on multiple projects utilizing PowerBuilder, C, and C++ .• Primary business analyst for large client server solution for gas transportation trading platform.
Suzy Bates Skills
Suzy Bates Education Details
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Vanderbilt UniversityMechanical Engineering -
Vanderbilt UniversityMechanical Engineering -
The American School In LondonHigh School/Secondary Diplomas And Certificates
Frequently Asked Questions about Suzy Bates
What company does Suzy Bates work for?
Suzy Bates works for Orcana
What is Suzy Bates's role at the current company?
Suzy Bates's current role is Chief Operating Officer.
What is Suzy Bates's email address?
Suzy Bates's email address is su****@****ail.com
What is Suzy Bates's direct phone number?
Suzy Bates's direct phone number is +151245*****
What schools did Suzy Bates attend?
Suzy Bates attended Vanderbilt University, Vanderbilt University, The American School In London.
What are some of Suzy Bates's interests?
Suzy Bates has interest in Vanderbilt University.
What skills is Suzy Bates known for?
Suzy Bates has skills like Agile Methodologies, Scrum, Software Development, Cross Functional Team Leadership, Integration, Product Management, Process Improvement, Project Management, Management, Requirements Analysis, Software Project Management, Agile Project Management.
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