Manage sales, marketing and consulting efforts for the nation's premier disaster recovery consulting organization. Our core focus is maximizing and expediting our clients' financial recovery from insurance and FEMA claims. We have two well-established areas of expertise: providing the nation's leading public adjusting services; and, guiding FEMA grantees and applicants through the public assistance program.For more than 100 years, our firm has been guiding businesses and residential clients through the unpredictable territory of preparing and settling insurance claims. Our offices follow the professional precepts of direct knowledge, in-house expertise, and a team approach which creates a successful, coordinated financial recovery strategy. The goal of every client interaction is to help you make informed decisions on give you back control of your claim. We want to make you comfortable with the tedious adjustment process and plan for recovery.Adjusters International is the largest and most experienced public adjusting firm in the world. With over forty offices across the United States, we have the expertise to properly adjust your claim. Adjusters International served as consultants to the Government of Kuwait with respect to its UN war reparation claims and utilized our consulting teams that assisted the Port Authority of New York/New Jersey following both the 1993 and the 2001 World Trade Center Attacks. Recently, Adjusters International was retained by the State of Louisiana to prepare financial models to assist in the case of the BP oil spill.With offices nationwide, my colleagues and I are able to help you recover from your losses no matter where they occur.

We are not-for-profit dedicated to providing funding for educational facilities, community programs and organizations that serve the people located within the Greater Springville-Griffith Institute Central School District Community. In the past eleven years, the Foundation has donated over $365,000 to numerous local organizations that serve the Greater Springville area.

Through their programs and initiatives, the Boys & Girls Club of Springville strives to "inspire and enable our youth to realize their full potential as productive, responsible and caring citizens through involvement in positive activities." The club opened a new full service facility in September 2012 to better fulfill the numerous needs of youth in our area. The programs has increased each month and more children in the Greater Springville area are being served each day. Shaping young lives and making a difference. No greater reward.

Direct a committee of ten business, elected officials and community leaders in planning the future development of a former active railroad property in the Village of Springville.

Served as Board member and Vice-President of the chamber of commerce. We sponsor numerous events and programs that promote business and commerce in the Greater Springville area. These include the annual Oktoberfest, Dairyfest and trade show.

Direct new business development, sales, and account management for commercial and personal insurance divisions. Establish and cultivate client/prospect relationships. Lead sales support staff in improved client renewal techniques. Engage executives to identify needs and to develop and implement sales strategies. Assess and recommend enhancements, and general risk management tactics for existing policies. Train and coach 7 staff members on techniques to maximize client retention and overall production growth. • Propelled $280K increase in location sales, outpacing all previous benchmarks. • Garnered 30% increase in quote volume by training CSRs in effective customer service techniques.• Created matrix that successfully tracks sales trends and improves sales close rate.• Identified significant process improvement opportunities, implemented strategies to boost production and profit.

Led all aspects of new business development, sales, and account management for commercial insurance practice. Initiated and managed client/prospect relationships. Ascertained needs to craft and execute innovative sales strategies. Evaluated existing policies and recommended changes, enhancements, and general risk management tactics.• Fueled 3-fold increase in location sales, outpacing annualized new commercial lines sales ~$380K in 22 months.• Directed targeted marketing campaign that expanded market share among specialty accounts.• Streamlined handling of carrier communications to improve branch productivity, adopted company-wide.• Facilitated 20% increase in quote volume by training CSRs in effective customer service techniques.

Directed team of 3 sales associates and 2 staff assistants. Initiated and managed relationships with new commercial clients across the U.S. and Canada with a focus of medium/large corporate and government accounts. Evaluated client and prospect needs and presented proposals to C-level executives and management stakeholders with insured losses in excess of $1 million. Coordinated national trade show and community relations activities. Created and edited content for radio, newspaper, and magazine advertisements. Collaborated with owner to develop expense and production budgets.• Forged new business venture in conjunction with Witt Associates CEO and former FEMA Director James Lee Witt as well as national law firm that expanded sales channels.• Orchestrated 43% national sales increase and 32% New York City field office sales increase.• Generated 41% sales increase by overhauling processes during hurricane loss deployment.• Transformed print marketing materials, creating unique 14-page glossy residential brochure and redesigned existing 16-page glossy commercial brochure.• Appointed Committee Chair that secured BBB Business of the Year Award in 2005.

Launched and led all facets of new business operation in New York. Hired, trained, and managed 3 insurance professionals. Established and maintained relationships with commercial and residential clients. Identified needs and developed sales strategies. Administered $250K annual budget.• Devised winning sales and marketing strategies that grew business from zero to nearly 1,500 clients with average of $150K in new premium sales annually.• Instilled culture of service excellence that led to 95% client retention rate.• Honored with Erie Insurance Founders Award for stellar insurance sales and low yearly loss ratios.

Private Country Club designed by Donald Ross in 1895. The club has hosted prestigious events such as the Women's US Open and US Amateur. I worked the winter season in Florida teaching at the Grand Cypress Academy of Golf in Orlando, FL.• Managed 8-person team in pro shop, golf lessons, and league operations.• Installed computerized inventory management and purchasing systems that increased net profits 23%.• Recognized by PGA of America with Pro Shop Merchandiser of the Year Award for private facilities.

• Oversaw team of 6 graphic artists in design and development of artwork for sports apparel for all major professional sports (ie..NFL, NBA, MLB, NHL)• Captured 26% increase in production through development of streamlined work flows.• Collaborated with League Offices of all major professional sports for approval decisions and design modifications.• Interfaced with sales teams and client executives to identify and fulfill needs.

7th grade Social Studies teacher for five classes of students, ranging from at-risk to advanced. This position was eliminated at the end of the school year, based on declining enrollment.• Initiated computer usage in the classroom, which at the time was a very new concept.• Designed student matrix to follow trends and assist with correct placement of students for 8th grade.• School was honored with Dept. of Education award - School of Excellence.• Position was eliminated, based on declining student enrollment.