 Write blog posts promoting features of the software and business. Compose interview from various personals from the yoga field and craft into blog posts. Generate new Twitter leads using Socedo. Handle company’s twitter account. Schedule tweets. Engage visitors through chat support and respond to the User’s support queries. Respond to the support emails. Resolve support tickets with Zendesk. Brief work on Ruby on Rails programming.

Project: Bajaj Centralized Dealer Management System Royal Enfield Dealer Management System Role: Functional ConsultantTools & Environment: SQL Server 2000/2005/2008Responsibilities:• Preparation of project plan, flow charts as per requirement, business process study, GAP analysis along with fitment and configuration of database• Discussed screen-wise and report-wise fields and suggested changes accordingly• Co-ordination between onsite and offshore team• Pilot preparation of go live• Data migration• Involvement in complete product life cycle right from pre-sales to successful implementation and support activities• Visits to MGB Bajaj, Nellore for successful pilot implementation.• Explaining the flow and requirements to team especially for interface.

● Remote Technical Analyst: IBM India Pvt. Ltd.● Attending to the network faults arising at client’s end, analyzing the faults through root-cause analysis and suggesting technical solutions for overcoming the same.● Managing Infrastructure and providing B2B support to corporate client Diageo Globally.● Familiar with working environment of Active Directory as Remote Infrastructure Management.