Svec Jeff Email & Phone Number

Groveport, Oh

Senior Field Service Manager (SFSM) 2022-presentTechnical Service Representative (FSR) 2007-2022Dealer Training Manager (DTM) 2004-2007Territory Credit Representative (TCR) 2003 to 2004Kubota Tractor Corp., Groveport, OHResponsible for managing and assisting a group of 50 plus dealers in a three state territory to effectively repair and service Kubota equipment and attachments.Responsible for training dealers on computer based applications including KubotaLink, Service Center, iWarranty, KOARS, Showroom, Parts and Wholegoods ordering. Ability to quickly diagnosis a problem and offer timely meaningful solutions.Excellent communication skills, quickly developing rapport with dealer principles and key personnel.Consistently complete assigned tasks with minimal supervision. Able to supply management with detailed information regarding feedback from dealers and customers in all aspects of a dealers operation. Serve as a valued liaison within dealer group, with the ability to respond to problems and concerns immediately or direct questions and issues to the appropriate parties without delay.

Jeannette, Pa

Established and maintained strong working relationships with principle owners in territory of over 100 accounts through monthly visits.Performed audit inspections for commercial lending division consisting of Manufactured Home dealers, Recreational Vehicle dealers and Lawn Equipment dealers in a four state territory including MD, NY, PA, and WV. Verified retail contracts, provided detailed information and made recommendations to superiors regarding management of $40 million portfolio.Coordinated territory re-alignment with Area Manager in the Eastern Business Center that included states from Maine to Florida.Assisted with training and evaluating new hires during their probationary period. Also made recommendations regarding the performance and evaluation of subordinates in the Eastern Business Center.