CORE COMPETENCIES:• Extensive senior leadership experience in building and leading consulting services practice and customer focused deployment test solutions. 20 years of Cisco and network industry experience and 14 years of management experience.• Building and leading strong organizations and new charters with a clear vision and delivering customer support, consulting services and customer focused test solutions in both US and India.• Successful track record of critical contributions to customer network design and consulting practice, Cisco Advanced Services portfolio for Service Providers, CCIE certification and training programs, Software Quality and Customer Get Well Labs for major cisco accounts.• IP network design, deployment and operational troubleshooting, with a special focus on IP routing protocols and IP Quality of Service. • Strong record of technology, customer and industry accomplishments. CCIE #1399 R&S (Recertified) since 1995. Author of IP Quality of Service book. ISBN: 1-57870-116-3 and contributing author of Internetworking Technologies Handbook, ISBN 1-58705-119-2.CUSTOMER FOCUSED TESTING:• Customer success and quality ownership for Cisco’s highest revenue generating platforms: $7+ Billion Catalyst 2K, 3K, 4K product line and major technology domains: Layer 2 and Layer 3.• Customer focused System and Solution Test Leadership providing deployment level test solutions for top Cisco 3.0 customers in Managed Services, Enterprise and Financial segments.SUPPORT & SERVICES LEADERSHIP:• Building strong specialized global consulting service practice delivery organization addressing broad customer base. Led services delivery with 15+ top service provider customers driving product sales and new service revenues.• Senior network consulting engineer responsible for Cisco’s top service provider and enterprise customers across the globe in deploying various network solutions, service delivery and critical problem resolution for 6+ years.