Sven Heinichen Email & Phone Number

Doha, Qa

Doha, Qatar

Gulf Turbo Services 2019-PresentManaging DirectorDirects a diverse team of ~300 permanent, temporary, and skilled technicians on-site and from the extensive local workshop facilities, maintaining numerous types of large industrial process equipment and serving customers across various industries.By identifying opportunities in operations, I:✧ Diversified the portfolio and accelerated sales order intake. Elevating brand awareness, we realized a 70% spike in three… Show more Gulf Turbo Services 2019-PresentManaging DirectorDirects a diverse team of ~300 permanent, temporary, and skilled technicians on-site and from the extensive local workshop facilities, maintaining numerous types of large industrial process equipment and serving customers across various industries.By identifying opportunities in operations, I:✧ Diversified the portfolio and accelerated sales order intake. Elevating brand awareness, we realized a 70% spike in three years!✧ Maintained stringent control of expenses and the completion of fast response breakdown repairs, resulting in a 17% boost in gross revenues.✧ Implemented the Omnicare business model created at Dubai HQ for the MEA region that added millions in revenue from untapped markets in the Middle East and Africa.✧ Reversed outstanding balances once deemed uncollectible and initiated a decrease in AR aging to 48 days.Navigating operational challenges from the COVID-19 pandemic, I drove 100% productivity, establishing decentralized cluster units to mitigate risks. Adapting to the times, we achieved a 38% increase in orders in 2022 and forecast a 50% increase this year. Show less

Dubai, United Arab Emirates

MAN Diesel & Turbo 2015-2019Regional Sales Manager & Head of Third-Party Regional Development, OmnicareEnabling customers to achieve sustainable value creation in the transition towards a carbon-neutral future, I led the industrial turbo machinery service and maintenance operations. I supported the engineering, design, and part production divisions.Devised a network in the Middle East and Africa that expanded our reach and permitted certified service and maintenance… Show more MAN Diesel & Turbo 2015-2019Regional Sales Manager & Head of Third-Party Regional Development, OmnicareEnabling customers to achieve sustainable value creation in the transition towards a carbon-neutral future, I led the industrial turbo machinery service and maintenance operations. I supported the engineering, design, and part production divisions.Devised a network in the Middle East and Africa that expanded our reach and permitted certified service and maintenance operations throughout Angola and Nigeria. Additionally, I resolved payment issues by repairing a strained relationship with a client in Angola.As the driving force inspiring collaboration with teams in Germany, Switzerland, the UK, Asia, and the Americas, contributed over a million dollars in top-line revenue within the initial year.I initiated and developed the Omnicare business strategy in the MEA region and established contracts with partners and collaborators, including an exclusive service agreement with a locally established international pump manufacturer, advancing our positions with Abu Dhabi-based oil companies. Show less

United Arab Emirates

Ethos Energy 2012-2015Commercial ManagerDriven to help our clients navigate the complexities of business today and make energy affordable and available, I mentored the commercial and sales teams at the Jebel Ali and Abu Dhabi facilities.We secured ISO accreditation at the site by collaborating with industrial stakeholders and implementing process improvements. Doing so established trust among our clients and elevated the quality of the entire company, making it easier to… Show more Ethos Energy 2012-2015Commercial ManagerDriven to help our clients navigate the complexities of business today and make energy affordable and available, I mentored the commercial and sales teams at the Jebel Ali and Abu Dhabi facilities.We secured ISO accreditation at the site by collaborating with industrial stakeholders and implementing process improvements. Doing so established trust among our clients and elevated the quality of the entire company, making it easier to enter foreign markets.Adding a CRM program accelerated a 30% increase in customer retention and streamlined internal efficiencies and productivity. Utilizing all the software's functionality helped contribute to a 20% uptick in gross sales. Show less

United Arab Emirates

Johannesburg Area, South Africa

Siemens 2002-2010Business Unit Manager, Oil & Gas & Turbomachinery ConsultantGuiding ~20 team members, we expanded the company presence in the untapped region of the Sub-Saharan market.Managed the local and cross-border refurbishment and installation projects and contributed to the bottom line by reducing operational expenses and controlling costs.Nurtured relationships with customers by scheduling customer visits and building trust to understand the client’s needs;… Show more Siemens 2002-2010Business Unit Manager, Oil & Gas & Turbomachinery ConsultantGuiding ~20 team members, we expanded the company presence in the untapped region of the Sub-Saharan market.Managed the local and cross-border refurbishment and installation projects and contributed to the bottom line by reducing operational expenses and controlling costs.Nurtured relationships with customers by scheduling customer visits and building trust to understand the client’s needs; I closed leads and tripled service turnover within three years! Show less

Johannesburg Area, South Africa

Johannesburg Area, South Africa

Johannesburg Area, South Africa

Wood Group Leadership Development Programme, Business Leadership

Company internal leadership development programme in Aberdeen, Scotland.

Siemens Management Excellence Programme, Siemens Specific Management Programmme

Similar to an MBA but specifically tailored to Siemens

Higher Diploma Business Management, Business, Management, Marketing, And Related Support Services

National Higher Diploma T4, Mechanical Engineering

Diploma Project Management, Project Management