As a dedicated freelancer, I bring years of experience as an IT Manager, Program Manager, and IT Business Partner. I'm passionate about helping organizations achieve their IT goals by leading complex projects and turning strategies into tangible outcomes. With a keen eye for detail and a deep understanding of both technology and business operations, I collaborate closely with teams and stakeholders to create solutions that truly make an impact.

Serving as Key Strategic Leader and IT Consultant on the Technology Advisory team of JLL/T which focuses on helping JLLs Core Business Leaders and Sellers bring all of JLLT’s technologies to the conversation with clients to win more business and differentiate through innovative approaches.​Responsibilities:• Working as a liaison and business partner by coordinating across various JLL/T teams to introduce solutions to clients and internal stakeholders;• Educating and training sellers on how to represent JLL/T products and solutions in the sales process to consistently communicate latest product roadmaps and value propositions during the sales process to win business;• Proactively communicating product roadmaps and innovations with councils, boards, committees, selling teams and clients;• Serving as Escalation Point for C-Suite in assigned region and business line (Netherlands, Nordics & Eastern Europe);• Providing voice-of-the-customer insights and subject matter expertise to the JLL/T product team to inform the product roadmaps.

Serving as the strategic interface with the business for the purpose of business technology strategy development, solution discovery, service management, risk management and relationship management.Responsibilities:• Acts as a strategic partner and sounding board to the senior business management team on technology matters;• Build, galvanize and manage the in country JLL Technologies team to ensure that everyone understands all elements of the technical roadmap and are focused on delivering technology solutions to satisfy business objectives;• Responsible for staff recruitment, performance assessments, training, and career development of the local JLL Technologies Team;• Oversee the launch of new solutions and help to maximize the positive impact on the organization by adoption management;• Defines, monitors and acts on Key Performance metrics based on overall enterprise objectives; ensuring delivery of business value• Manage the annual CapEx and OpEx budgets for all sites. Specifically, to be responsible for the review, forecasting audit and prioritization of all projects.

EMEA Lead for the JLL Dynamics CRM Program within JLL. Accountable for engagement, strategy and adoption within the JLL business for Microsoft Dynamics 365.Responsibilities:• Leading the (Agile Scrum) Program Delivery Team to deliver a constant stream of improvements and value add to the EMEA Dynamics 365 platform within JLL. Program supports 700 users in 9 countries.• Coaching a team of 16 people, containing Product Owners, Developers, Analysts, Consultants and Supporting Staff• Setting and managing the program roadmap in support of the company and program strategy• Engaging with senior business stakeholders throughout the program to ensure program value add and act as escalation point for senior management.• Setting, monitoring and reviewing program KPI’s around usage and adoption with the JLL business.

Serving as the strategic interface with the business in EMEA for the purpose of business technology strategy development, solution discovery, service management, risk management and relationship management. (Operated in several JLL countries/regions such as: Belgium/Luxembourg, Netherlands, Nordics, CEE and Turkey)Key Deliveries: Multiple M&A IT Consolidations covering Turkey, Sweden and Finland. Various business systems implementations like Property Management - and CRM systems.Responsibilities:• Responsible for the development and implementation of solution roadmaps and ensuring successful introductions across the business• Develop business cases for new investments and present to senior management• Perform business analysis and prepare recommendations and/or business plans as required• Oversee the launch of new solutions and help to maximize the positive impact on the organization by adoption management• Collaborate with senior management to develop the annual budget• Act as the key liaison across all functional areas, including business units, IT, and vendors

Managing JLL’s IT operations for Belgium, Netherlands and Luxembourg. Responsible for the implementation of new IT solutions and maintaining company policies.Responsibilities:• Manage and coach IT staff to facilitate local IT operations• Manage installations, upgrades and configurations of hardware and software• Analyze the business requirements of all business units and determine their technology needs• Assess system performance and recommend improvements• Control costs and collaborate with senior management to develop the annual budget• Main escalation point for local business and management