Sven Thiess Email & Phone Number

United States

Los Angeles, California, United States

Tripello does Travel Booking in a new and different way. We don’t see the purchase of Travel as an expense. We believe it is an asset. It is an investment in YOU. Travel expands your perceptions and opens your mind. It has the power to change you ... and the world. We at Tripello decided to take a new approach to travel booking. We want your booking experience to be a part of your vacation experience. Not only did we set out to get you the lowest prices possible during the time of… Show more Tripello does Travel Booking in a new and different way. We don’t see the purchase of Travel as an expense. We believe it is an asset. It is an investment in YOU. Travel expands your perceptions and opens your mind. It has the power to change you ... and the world. We at Tripello decided to take a new approach to travel booking. We want your booking experience to be a part of your vacation experience. Not only did we set out to get you the lowest prices possible during the time of your search but we also wanted to create a peaceful and relaxing environment in which you can plan your vacation. Tripello is a heart-based company and everything we do is for the love of travel and to share this passion with as many people as possible. Seeing and knowing how manipulated the Travel Industry is and how often we as people are being misled, we decided to create a new platform that gets rid of all the things we hate so much. Things like Buying Pressure, Up-Sales, Advertisement, Booking Fees, Commissions, Mark-Ups, Sales Gimmicks, Obligations, complicated and non-user-friendly websites, and interfaces. We want it to be simple, as we believe that your vacation starts from the moment you book. It should be as relaxing and enjoyable as your trip itself. Tripello is a subscription-based Travel Booking Platform offering true Wholesale (Net) Prices to its members. YOU PAY WHAT WE PAY! We offer Freemium, Premium, and Premium Plus Memberships. Premium Memberships have the ability to book flights with all International Carriers and over 140 Low-Cost Carriers, choose from over 1.5 million Hotels and Resorts or over 1.5 million Vacation Rentals. You also have access to Rental Cars from all over the world. We offer our members savings of up to 65% and sometimes even more.We give everyone the opportunity to see what we have to offer. You can join Tripello for free when you sign up for our Freemium Membership. No Credit Card required. No obligations, and no time limits. Show less

Encino,Ca

• Developed the organizational structure for the company and streamlined and improved processes throughout various departments.• Responsibility for the Sales Team, Marketing Team, IT Team and HR Team. Finale decision maker in the hiring process. Furthermore assisted the board members in supporting the Accounting Team.• Restructured the IT department by introducing a new JiRA structure and redesigned existing processes, improving efficiency by 25%.• Custom designed and implemented… Show more • Developed the organizational structure for the company and streamlined and improved processes throughout various departments.• Responsibility for the Sales Team, Marketing Team, IT Team and HR Team. Finale decision maker in the hiring process. Furthermore assisted the board members in supporting the Accounting Team.• Restructured the IT department by introducing a new JiRA structure and redesigned existing processes, improving efficiency by 25%.• Custom designed and implemented Salesforce, improved the Sales Team processes resulting in a 5% revenue increase.• Worked closely with the CEO and Board on company goals and lead companywide communication training.Relocated the company to new offices managing leasing negotiations, interior design, construction as well as the move. Successfully finished to project on time, under budget with an overall cost saving of $500K. Show less

Los Angeles

Client: Skoolbo Ltd.Director of Operations / School ImplementationHired to start-up and manage the US operations of Singapore based Skoolbo Ltd. Full P&L responsibility as Director of Operations and tasked to oversee the implementation in US schools.• Developed organizational structure, established 2 additional offices in New York and Chicago. Hired and trained additional staff of 12 for Customer Inbound Support, School Implementation and Business Development & Strategic… Show more Client: Skoolbo Ltd.Director of Operations / School ImplementationHired to start-up and manage the US operations of Singapore based Skoolbo Ltd. Full P&L responsibility as Director of Operations and tasked to oversee the implementation in US schools.• Developed organizational structure, established 2 additional offices in New York and Chicago. Hired and trained additional staff of 12 for Customer Inbound Support, School Implementation and Business Development & Strategic Partnerships.• Created foundation for HR, Accounting, Reporting, Financial Reports and Planning.• Conceptualized and implemented business and social media/marketing strategies resulting in registration of over 13K schools for the Skoolbo Educational Program in the US alone, at 10% of the anticipated costs.• Streamlined processes, outsourced and utilized newest technology to keep operations highly cost effective and globally manageable. • Worked closely with the CEO in developing and supporting offices in Australia, New Zealand and UK, making Skoolbo now the largest educational game in the world. Show less

Los Angeles Southwest College (Lasc -Laccd)

IT Budget: $19.5 millionAs Sr. Project Manager / IT Consultant for Build LACCD at Los Angeles Southwest College (LASC) led all IT related construction projects. Directed technical and personnel resources to ensure project results conformed to quality and budgets. Managed timelines, requirements, framework conditions and progress of the DB1 and DB2 projects.• Designed and developed new Interactive Classrooms resulting in a cost saving of $1.75 million for the college. Supervised… Show more IT Budget: $19.5 millionAs Sr. Project Manager / IT Consultant for Build LACCD at Los Angeles Southwest College (LASC) led all IT related construction projects. Directed technical and personnel resources to ensure project results conformed to quality and budgets. Managed timelines, requirements, framework conditions and progress of the DB1 and DB2 projects.• Designed and developed new Interactive Classrooms resulting in a cost saving of $1.75 million for the college. Supervised first implementations in the SSB Building.• Key consultant to Campus President and IT Manager in Project and Construction Management.• Designed, developed and implemented 3 new computer labs and 2 MAC labs with a total of more than 600 devices. Show less

Los Angeles

IT Manager for the West Coast Desktop Support Team and Helpdesk Supervisor (3 Business offices, 3000+ users, 15 direct reports) developed and implemented short & long term IT strategies, policies and procedures. Monitored customer satisfaction and performance to Service Level Agreements (SLA) standards, and served as focal escalation point for reported, critical issues. Provided hands on leadership, with excellent communication, providing opportunities to encourage personal and professional… Show more IT Manager for the West Coast Desktop Support Team and Helpdesk Supervisor (3 Business offices, 3000+ users, 15 direct reports) developed and implemented short & long term IT strategies, policies and procedures. Monitored customer satisfaction and performance to Service Level Agreements (SLA) standards, and served as focal escalation point for reported, critical issues. Provided hands on leadership, with excellent communication, providing opportunities to encourage personal and professional growth in the team resulting in job performance and satisfaction increase.- Rebuilt and improved productivity of West Coast Desktop Team resulting in a 20% increase in efficiency. ​- Achieved 100% compliance with Service Level Agreements (SLA) by facilitating consistency in clarifying Statement of Work terms and details.- Provided guidance and training to Helpdesk team resulting in a reduced call abandon rate from 20% to 2%.- Committed to excellent customer service resulting in 98% satisfaction in internal customer service survey.- Development and implementation of VIP Executive Support and Direct Support for the CEO allowing immediate access to IT support 24/7. - Commended for leadership in project management results on CREDANT Encryption Software project, maintained accountability and tracked project schedules to deliver implementation on-time for 3000+laptops.- On Board of Election Committee, Facilitator and Teacher of the 1st DSS Leadership Management Program at DaVita Headquarters. Show less

Los Angeles

Sr. Desktop Engineer for the IT structure at the Medical Center (MCCS) and promoted to IT Manager for customer facing, daily operations. Coordinated daily workflow, projects and assigning workforce. Achieved the highest levels of productivity while personally supporting 300+ devices and users.• Awarded 5 times the UCLA STAR AWARD for Service Excellence and Superior Customer Support.• Successfully implemented new Fetal Monitoring System and hardware components for the Labor and Delivery… Show more Sr. Desktop Engineer for the IT structure at the Medical Center (MCCS) and promoted to IT Manager for customer facing, daily operations. Coordinated daily workflow, projects and assigning workforce. Achieved the highest levels of productivity while personally supporting 300+ devices and users.• Awarded 5 times the UCLA STAR AWARD for Service Excellence and Superior Customer Support.• Successfully implemented new Fetal Monitoring System and hardware components for the Labor and Delivery Department at a cost saving of $350K. Show less

Mönchengladbach Area, Germany

Hired to build startup company in the field of X-Ray protection with full control of operations and production. Supervised production runs of the X-RAYBAN™ material on site at the partner’s facilities at NYLEX Berhad in Malaysia. Responsible for quality control and assuring compliance with national and international x-ray safety regulations.

Mönchengladbach Area, Germany

3 Year Education and On-The-Job Training to becoming a certified Industrial Manager with BBA. Promoted to Production Manager. Responsible for scheduling production lines and completion of custom exhibition stands for trade fairs. Resource Management and scheduling of construction crews. Sr. Project Manager (On Site) overseeing 5000sf custom trade stand at the Dubai International Convention and Exhibition Center (UAE).

Mba, Business Administration

Bachelor, Business Administration