Sheyla Hernandez Email & Phone Number

Keene, Nh, Us

Support the design, financial modeling, and implementation of value-added compensation programs, policies, and processes that contribute to the company success and support its objectives to recruit, retain, motivate, and empower highly qualified employees.

Keene, Nh, Us

Manage projects independently using different project methodologies through all project stages and phases; from initiation, to execution and implementation in order to support assigned teams, functions or company-wide strategic initiatives in areas of new business, network moves, business enhancements, cross functional programs, and acquisitions. Work in close collaboration with the project teams and all internal/external project stakeholders to establish a comprehensive project plan and ensure all project workstreams are properly planned and executed to seamlessly achieve successful completion of assigned projects. Develop and evolve Project Management Methodology Plans for each project, as well as to stay current on industry data, systems, and technologies to effectively meet company needs and train employees and partners on the usage of the implemented systems.Manage collaborative, cross-functional project teams and address resource constraints that could jeopardize successful project execution. Identify project risks and establish prevention, mitigation, and response steps to minimize likelihood of occurrence and reduce potential impact.

Keene, New Hampshire, Us

Project Management Scope: Manage resources needed to fulfill projects goals of cost-effectiveness, improved service, and advanced productivity. Work with leaders across the organization to identify areas to optimize whether in WMS or automation. Translate and develop/write business requirements. Maintain an open dialog with developers to help with questions. Execute User Acceptance Testing for significant projects. Perform research to validate expected functionality of the requirements requested. Serve as the SharePoint administrator; maintain proficiency with SharePoint Designer to develop custom workflows that initiate and automate data-sharing between multiple systems. Train SharePoint users. Systems Optimization Manager Scope: Directly oversee a team of six Systems Optimization supervisors which monitor the daily activities of Grocery Warehouse Associates in the fulfillment of customer orders and general warehouse operations, ensuring all departments are operating at maximum capacity. Monitor daily productivity and implement modifications to improve overall effectiveness of personnel and activities. Coach and develop team members to achieve yearly personal and company goals and objectives.▪ Reduced detention costs, saving up to $50K a year through enhancing logic to inbound trailers. ▪ Lead and execute the upgrade and installation of major operational automated platforms. ▪ Partnered with operations, facilities, and maintenance teams to prioritize automation and facilities projects.▪ Increased revenue by over $1M+ through managing impactful ROI projects such as system upgrades. ▪ Increase personnel morale by engaging them in operational impactful projects. ▪ Promote employees to management other positions throughout the company.

Keene, New Hampshire, Us

Scope: Supervised daily systems delivery of all functional departments and warehouse operations. Managed the processing of 100+ help desk tickets per month; this has saved 80+ hours of development time per week. Conducted analysis, built Key Performance Indicators (KPI) driving productivity hourly, every three hours and also 24-hour reports. Coordinated initiatives, improving production and communications, resulting in greater efficiency and higher service levels for customers. Monitored operations, analyzed current status, and made recommendations maximizing use of available resources, achieving highest levels of performance for the entire campus. Monitored daily activities of Grocery Warehouse Associates in customer order fulfillment and general warehouse operations; ensured all departments operated at maximum capacity.Signature Contributions: ▪ Implemented ways to receive stores billing earlier to reduce the need of multiple automation ramp ups which resulted in faster door turn time and overall customer satisfaction.

Keene, New Hampshire, Us

Scope: Managed software testing, product enhancement, and reporting. Created and executed software test cases, verifying functionality of new and existing features; coordinated software testing efforts with developers and reported bugs using software tools. Suggested and coordinated product fixes and enhancements, improving usability, functionality, and productivity. Conducted multiple projects concurrently while working on data analysis and within deadlines. Collaborated on report creation to be published in different business units. Serve as the SharePoint administrator; maintain proficiency with SharePoint Designer to develop custom workflows that initiate and automate data-sharing between multiple systems. Train SharePoint users. Signature Contributions: ▪ Reduced deployment errors by 90% resulting in monthly successful deployments and increased company operational uptime.▪ Helped build KPIs around performance activities before and after project implementation validating success of requirements. ▪ Created SharePoint sites and dashboards for business units to hold weekly/monthly reviews of performance.

Keene, New Hampshire, Us

Scope: Operated automated robots to receive product, verifying accuracy and dimensions of product to be stored and later shipped. Troubleshooted automated systems to ensure stability of robotic or manual built pallets while maintaining pallet integrity within the shipping area.Signature Contributions:- Participated in the training and development of other generalists.

York, Pennsylvania, Us

Participated in medical records functions as assigned to ensure optimal accessibility of medical records, timely filing of information into the chart, high quality customer service and efficient and effective operations.Essential Duties of the position included pulling, preparing, tracking and delivering charts for same day appointments, filling charts as required, ensuring proper tracking of charts, printing provider schedules for the following day, delivering consults, labs, x-rays and other paperwork to providers for review, pull abnormal labs and file all incoming information in a timely manner, preparing new patient charts and answering incoming calls to schedule appointments and resolve issues and concerns.

Hanover, Pennsylvania, Us

Oversee a variety of wage roles that include operators, mechanics, general help, mixers, and temporary labor. Monitoring of performance, product delivery, quality, safety and personnel development on their assigned system, as well as support for process leaders in other parts of the plant. Used KPIs to monitor performance within the the operations and suggested enhancements to the operations team to enhance productivity.