Susana Verra
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Susana Verra Email & Phone Number

Customer Success Advocate. I streamline engagement to improve client retention at CoreLogic
Location: Dallas-Fort Worth Metroplex, United States, United States 7 work roles 2 schools
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Current company
Role
Customer Success Advocate. I streamline engagement to improve client retention
Location
Dallas-Fort Worth Metroplex, United States, United States
Company size

Who is Susana Verra? Overview

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Quick answer

Susana Verra is listed as Customer Success Advocate. I streamline engagement to improve client retention at CoreLogic, a company with 4319 employees, based in Dallas-Fort Worth Metroplex, United States, United States. AeroLeads shows a matched LinkedIn profile for Susana Verra.

Susana Verra previously worked as Principal Client Success Director at Corelogic and Sr Professional, Client Success at Corelogic. Susana Verra holds General Studies from Northlake Community College.

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CoreLogic

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Profile bio

About Susana Verra

Experienced Client Success Manager with a demonstrated history of working and resolving complicated client issues. Skilled in Technical Support, Call Center Development, Customer Satisfaction, Quality Assurance, and Video Analytics. Strong operations professional and a current student.

Current workplace

Susana Verra's current company

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CoreLogic
Corelogic
Customer Success Advocate. I streamline engagement to improve client retention
irvine, california, united states
Website
Employees
4319
AeroLeads page
7 roles

Susana Verra work experience

A career timeline built from the work history available for this profile.

Principal Client Success Director

Current

Leads the Client Success function for CoreLogic’s premier clients. This role is typically aligned with a significant account retention revenue goal. Responsible for full client success responsibility, which may include account strategy sessions with sales counterparts and senior level management, preparation of detailed client overviews and presentation to.

Dec 2020 - Present

Sr Professional, Client Success

Dallas/Fort Worth Area

Apr 2019 - Dec 2020

Project Manager

Adt

Dallas/Fort Worth Area

Aug 2017 - Mar 2019

Naoc Operations Manager

Irving Tx

  • Oversee and manage execution of monthly, quarterly and yearly National Accounts backlog forecast and installation projects
  • Perform weekly audits of direct reports to ensure backlog accuracy
  • Work with Sales Account Managers, National Account managers and Installation Account managers to overcome obstacles and successfully push forward all projects
  • Manage customer escalations to satisfy the customer while preserving the company’s needs and image.
  • Manage the vendor relationships and negotiations for services
  • Perform monthly coaching sessions with direct reports
Jul 2015 - Mar 2019

Performance Management Analyst

Dallas

Monitor and grade calls for quality within the technical support department, part of new hire training, coach and mentor representatives to meet company initiatives. Establish and document process and procedures to be contained in the company reference manual online. Attend continuous training learning new technology to assist customers as well as dealers.

Sep 2011 - Apr 2013

Technical Support Representative

Dallas

Call center. Answered phone calls from customers to trouble shoot technical problems with their alarm systems.

Nov 2009 - Sep 2011
Team & coworkers

Colleagues at CoreLogic

Other employees you can reach at corelogic.com. View company contacts for 4319 employees →

2 education records

Susana Verra education

General Studies

Northlake Community College
FAQ

Frequently asked questions about Susana Verra

Quick answers generated from the profile data available on this page.

What company does Susana Verra work for?

Susana Verra works for CoreLogic.

What is Susana Verra's role at CoreLogic?

Susana Verra is listed as Customer Success Advocate. I streamline engagement to improve client retention at CoreLogic.

Where is Susana Verra based?

Susana Verra is based in Dallas-Fort Worth Metroplex, United States, United States while working with CoreLogic.

What companies has Susana Verra worked for?

Susana Verra has worked for Corelogic, Adt, Protection 1 Security Solutions, and Monitronics International.

Who are Susana Verra's colleagues at CoreLogic?

Susana Verra's colleagues at CoreLogic include Zal Khan, Tyler Hostetter, Dana Fose, Jordan Ranford, and Michael Podoprigora.

How can I contact Susana Verra?

You can use AeroLeads to view verified contact signals for Susana Verra at CoreLogic, including work email, phone, and LinkedIn data when available.

What schools did Susana Verra attend?

Susana Verra holds General Studies from Northlake Community College.

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