AREAS OF EFFECTIVENESS• Able to work independently and with a team, to balance priorities and work flow• Highly organized and efficient hard worker with a positive attitude• Excellent verbal and written communication skills• Able to handle a variety of tasks at one time efficientlyRELEVANT EXPERIENCEAdministrative Skills• Prepared office schedules• Monitored office performance and submitted reports using Excel• Coordinated the purchases of all necessary office supplies• Provided administrative assistance in a busy corporate office environment• Coordinated travel arrangements for the office team and contractors• Maintained confidential records and files• Created a tracking and followed-up sheets for client-contractor correspondence and submitted Weekly Response Status Reports using Excel• Advanced Microsoft Word and Excel user; creating documents and reports daily
Industrial Alliance Securities Inc.
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Cash Management AdministratorIndustrial Alliance Securities Inc. Nov 2017 - PresentToronto, Canada AreaReviewed and processed deposits for various products: TFSA, RESP, RRSP and CASH accountsAdvised Financial Advisors regarding Cash Management procedures via telephone and emailManaged urgent issues and reported escalations to managers when necessaryPrepared courier packaged to go out to various locations: Branch office or client's addressReported Daily statistics regarding tasks completed
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Administrative SupportRandstad Canada Oct 2016 - Nov 2017Toronto, Canada AreaAdministrative SupportDigitally formatted business documentationReorganized filing systemsAssisted in processing retirement plans documentation -
Office Leader/Customer Service ProfessionalH&R Block Jan 2015 - May 2016Toronto, Canada Area- Reported directly to the district manager- Responsible for coordinating and monitoring the work of an office of 10 employees- Created, maintained and updated weekly schedules, budgets, responded to inquiries, and ordered office supplies as needed- Managed a large volume of calls regarding personal and business taxes averaging over 50 calls and inquiries daily- Demonstrated professional customer service etiquette- Booked appointments using CIS, TPS and DTMax programs, accepted payments, filed and updated records, and completed copying and scanning of confidential documents
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Data Entry Operator (In-Store Marketing)Sears Canada Jun 2000 - Jun 2003Toronto, Canada Area- Created signs for retail stores in Stylus- Made and maintained entries and updates to the internal database using FRITS weekly. -
Administrative Assistant/ Office AdministratorHalliburton Jan 1994 - Jun 1997Kazakhstan And Azerbaijan- Provided assistance to the Finance and Administration Manager in Project Controls systems and procedures, and clerical supervision.- Assisted in maintaining files and databases, prepared reports, managed local staff schedules, and tracked office supplies. -
Translator, InterpreterSiberian-American Oil Company Mar 1992 - Jun 1993Novoagansk, Russian FederationTranslated office documentation and interpreted at the meetings
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TranslatorInstitute Of Clinical And Preventive Cardiology Aug 1988 - Dec 1991Tyumen, Russian Federation- Translated articles from the cardiology journals for the laboratory of ultrasound diagnostics - Contributed with medical material presentations for international conferences
Svetlana Plotnikova Skills
Svetlana Plotnikova Education Details
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H&R BlockFundamentals Of Income Tax Course -
Business Management Course -
English Language And Literature/Letters -
University Of TyumenEnglish And English Literature
Frequently Asked Questions about Svetlana Plotnikova
What company does Svetlana Plotnikova work for?
Svetlana Plotnikova works for Industrial Alliance Securities Inc.
What is Svetlana Plotnikova's role at the current company?
Svetlana Plotnikova's current role is Cash management Administrator at Industrial Alliance Securities Inc..
What schools did Svetlana Plotnikova attend?
Svetlana Plotnikova attended H&r Block, University Of Toronto, University Of Toronto, University Of Tyumen.
What skills is Svetlana Plotnikova known for?
Svetlana Plotnikova has skills like Editing, Translation, English, Project Management, Proofreading.
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