Svitlana Bublik Email and Phone Number

- Define telecom interconnect business requirements through discussions with clients and analyzing clients’ operations - Prepare/review system interface specifications from defined requirements - Produce detailed feature request documents for functional enhancements and further development of core product or customization- Participate in end-to-end complex solution architecture reviews - Design integration and user acceptance test plans, internal testing, client assistance in their test execution, defects investigation and resolution- Train clients in the set up, configuration and use of iXTools system- Troubleshooting, debugging, analysis on system issues- Development of roll out plans to integrate iXTools for specific client implementations- Assist client with proper collection and population of reference data, including analyzing, loading, and validation of client reference data

- Investigation and mitigation of identified Fraud issues - Executing the full fraud management cycle, define new system rules, analyze & classify the results, mitigate the detected issues, take decisions to solve problems, prevent future similar fraud events by tuning the rules or building new ones- Produce reports for both customers and management

- interaction with international carriers (interconnect partners) on rates/traffic/routing/troubleshooting issues (buying/selling);- preparation of hubbing price lists;- generation of international traffic routing changes;- preparing all necessary reports/statistics and corresponding analysis on interconnect traffic;- taking decision of immediate routing changes/blocking in case of failure (troubleshooting);- preparing forecast of transit traffic volumes/revenues/costs on monthly/yearly basis;- preparing traffic commitments with international carriers;- administration of Interconnect billing system for settlements on all traffic types;- compiling basic SQL scripts to access data from database;- interaction with other departments for effective routing, quality issues solving;- abidance and execution requirements of Sarbanes-Oxley Act (SOX)

- administration of Interconnect billing system for settlements on all traffic types: validating/loading price lists from international carriers, re-pricing, fixing billing errors, preparing data for invoices, creating reports;- preparing all necessary reports/statistics on interconnect traffic;- preparing detailed analysis on interconnect traffic statistics on the weekly basis/on requirement;- compiling basic SQL scripts to access data from database

- writing articles about company’s activities and software products; - composing user’s manuals.