- Certified Sommelier•Outstanding interpersonal communication skills utilized in making regulars•Establish, build and maintain a rapport with the guests•Gain trust and confidence with the guests by utilizing the afore mentioned skills•Featured by critics in many reviews by name as a person that made a positive impact during their experience.

•Due to my accomplishments as a Front of House manager, became the youngest General Manager in my division. •Our company’s designated “Go-To-Guy” to be out in front when it matters the most, such as speaking to the media.•Tasked to increase sales in the slowest store in the company. While there I drove sales up 15% in the 2nd and 3rd quarter of 2008 sales vs. the prior year and 20% in Q4.•Responsible for breaking single day sales records in 2007 by $2,500 and 2009 by $2,000. •Negotiated rates and contract terms with various vendors for all aspects of service to ensure that my costs were always optimized while maintaining strong ties with all vendors.•Through constant sales coaching drove our Per Person Average from $12.50 to $14.50 per person.Chosen amongst my peers to win hearts and minds to the media and with guests after a $600,000 renovation•Direct restaurant that generates three million dollars per year in sales, which is the highest sales in the region.•Responsible for all operational phases and success of the restaurant. Budgeting and Projections•Control costs and run schedules off monthly, weekly, and daily sales projections that are based on current sales trends.•Drive sales to exceed projections while maintaining costs.