Santiago Vicaría

Santiago Vicaría Email and Phone Number

International Market Expansion (LATAM, US, Europe) | YC Experience & VC-Ready Expertise | Sales and growth | Marketing | Product Marketing | Go-to-Market Strategy | Customer Acquisition & Retention | | Fintech & SaaS @ Ontop
Santiago Vicaría's Location
Miami, Florida, United States, United States
Santiago Vicaría's Contact Details

Santiago Vicaría work email

Santiago Vicaría personal email

About Santiago Vicaría

As a founding team member at Ontop, I played a key role in preparing the company for venture capital funding, shaping product, growth, and retention strategies. As CRO and VP of Marketing, I built a sales team that captured over 50% market share in Latin America, competing against much larger, well-funded competitors. I led the company growth through its Series A, raising more than 35M USD, reducing customer acquisition costs by 50% and cutting logo churn by 40% in just six months.I’m passionate about scaling businesses, creating data-driven growth strategies, and fostering long-term customer success. My experience covers the full customer lifecycle, from acquisition to retention, always driving sustainable growth and revenue.

Santiago Vicaría's Current Company Details
Ontop

Ontop

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International Market Expansion (LATAM, US, Europe) | YC Experience & VC-Ready Expertise | Sales and growth | Marketing | Product Marketing | Go-to-Market Strategy | Customer Acquisition & Retention | | Fintech & SaaS
Santiago Vicaría Work Experience Details
  • Ontop
    Founding Team Member
    Ontop Sep 2020 - Present
    Remote, Flexible, Us
    - Chief Revenue Officer (CRO): Developed and led the sales team, expanding into over 50 countries, driving $7.5M in Annual Recurring Revenue (ARR).- VP of Marketing: Tackled rising Customer Acquisition Costs (CAC), reducing CAC by 50% while generating over 40% of company revenue.- Head of Customer Engagement: Reduced churn by over 2% through effective lifecycle management strategies, stabilizing retention above industry benchmarks.- Head of Product: Launched the company’s initial product offerings, building the foundation of what Ontop provides today.
  • Endeavor
    Mentor
    Endeavor Jun 2023 - Present
    New York, Ny, Us
    Mentor for Startups about B2B Sales and growth.
  • Forbes Communications Council
    Official Member
    Forbes Communications Council Jan 2023 - May 2024
    Boston, Ma, Us
    Sharing insights on Startup growth, Venture Capital and Innovation with Forbes Communications Council, an invitation-only organization for successful senior-level PR and communications executives.
  • Colegio De Estudios Superiores De Administración
    Entrepreneurship Teacher
    Colegio De Estudios Superiores De Administración Jan 2021 - Jan 2022
    Bogotá D.C., Co
    Entrepreneurship teacher
  • Colegio De Estudios Superiores De Administración
    Entrepreneurship University Teacher
    Colegio De Estudios Superiores De Administración Jan 2018 - Jan 2021
    Bogotá D.C., Co
    Entrepreneurship Eli+e program teacher
  • Colegio De Estudios Superiores De Administración
    Entrepreneurship Mentor
    Colegio De Estudios Superiores De Administración Jan 2015 - Jan 2018
    Bogotá D.C., Co
    Support and guide achieving product-market fit for entrepreneurs assigned by the university in the program
  • Pontificia Universidad Javeriana
    Teacher
    Pontificia Universidad Javeriana Jun 2019 - Mar 2021
    Colombia, Bogotá, Co
    Real Estate Markets teacher in Real Estate Management program
  • Colliers International
    Innovation & Market Intelligence Director
    Colliers International Feb 2020 - Oct 2020
    Toronto, Ontario, Ca
    In charge of the Innovation & Market Intelligence area, leading the digital transformation, using data science, Rpa and Bpm technologies to drive the new company mindset.
  • Colliers International
    Market Intelligence Director
    Colliers International Mar 2019 - Feb 2020
    Toronto, Ontario, Ca
    Building real-time Commercial Real Estate analytics and market trends. Responsible for the digital transformation. Today it is a Data Science Area.
  • Colliers International
    Director Marketing & Research
    Colliers International Oct 2018 - Mar 2019
    Toronto, Ontario, Ca
    In charge of the Marketing and Research Area Director.
  • Tbwa\Worldwide
    Innovation Consultant For Colfondos
    Tbwa\Worldwide Oct 2019 - Mar 2020
    New York, Ny, Us
    Innovation consultant for Colfondos, building a new digital business model. In charge of facilitating the ideation, structuring and validation of a new business model for growing the voluntary pension scheme. Advising C-level managers in building the valuation and business model of the startup.
  • Xpertz.Co
    Co-Founder
    Xpertz.Co Aug 2017 - Mar 2019
    CEO, in charge of users growth. More than 25.000 users registered with a CAC below the 50 COP (0,3 USD). More than 10.000 USD in investment and revenue of 5.000 USD.
  • Aecesa Asociación De Egresados Cesa
    Member Board Of Directors
    Aecesa Asociación De Egresados Cesa Mar 2017 - Jun 2018
    Board member of the organization of alumni at CESA School of Business as well as responsible of the Venture Investment Fund of the University.
  • Inqlab
    Entrepreneur In Residence
    Inqlab Jan 2016 - Aug 2017
    Bogotá, Co
    Responsible for the presentation and structure of Start-Up business models. Methodology based on The Lean Startup Theory. Start-Up. MVP´s (Minimum Valuable Product) and business model constructions. Scouting and investment tracking in Colombian and Latin American markets. Markets tests and digital Marketing campaigns. development and tracking. First contact between entrepreneurs and funding committee. 9 business models were presented and tested, 2 investments were analyzed.
  • Grupo Kuna
    Co - Founder
    Grupo Kuna Apr 2014 - Jun 2016
    In charge of the marketing and digital strategy, we reached 100M / year in revenue during 2016.
  • Disney Consumer Products
    Category Manager
    Disney Consumer Products Oct 2014 - Jan 2016
    Glendale, California, Us
    In charge of the Disney, Marvel and Star Wars licenses in the Back to School, Party and Arts & Craft categories.Responsible of Retail and traditional markets. Licensee and channels negotiation, strategic alliances with licensees, retailers and wholesalers.
  • Microsoft
    Retail Bi
    Microsoft Dec 2013 - Oct 2014
    Redmond, Washington, Us
    Sell In, Sell Out and Sell Through tracking of traditional and retail markets for Xbox, Office, Windows and Microsoft Hardware brands.Budget and forecast establishment Rhythm of the Business development and tracking.Relationship with Distributors and retailers, Rebates control.
  • Level Up! Games
    Latam Junior Product Manager
    Level Up! Games Sep 2012 - Dec 2013
    São Paulo, São Paulo, Br
    In charge of the MMORPG line. Acquisition, retention and monetization of the users in-game.Overachievement in metric and time results in market penetration vs. Business Plan.Marketing BTL events execution and product testing in Peru, Argentina and Colombia territories. Responsible of the first game in the company.
  • Microsoft
    Marketing & Operation College Intern
    Microsoft Jun 2011 - Oct 2012
    Redmond, Washington, Us
    Marketing budget and forecast control, business intelligence and subsidiary scorecard support.Support to marketing execution area. All Budget control metrics in Green. ROI tracking model co-founder. Results as the best subsidiary of the year.

Santiago Vicaría Skills

Marketing Online Estrategia Empresarial Retail Windows Lean Startup Office 365 Game Management Productos De Consumo Ventas Xbox Team Leadership Google Adwords Inteligencia Empresarial Strategic Planning Marketing Automatizado Liderazgo De Equipos Entrepreneurship Microsoft Excel Marketing Estrategia Digital Marketing Digital Desarrollo De Marca Business Intelligence Intelligence Analysis Google Analytics Powerbi Business Strategy Bpm Retail Category Management Marketing Strategy Rpa Retail Marketing Retail Sales Liderazgo Sector Inmobiliario

Santiago Vicaría Education Details

  • Eada Business School
    Eada Business School
    International Leadership
  • Babson College
    Babson College
    Entrepreneurship And Innovation
  • Universidad Del Rosario
    Universidad Del Rosario
    Innovation & Entrepreneurship
  • Cesa
    Cesa
    Marketing
  • Cesa
    Cesa
    Business Administration
  • Gimnasio Moderno
    Gimnasio Moderno
    High School Degree

Frequently Asked Questions about Santiago Vicaría

What company does Santiago Vicaría work for?

Santiago Vicaría works for Ontop

What is Santiago Vicaría's role at the current company?

Santiago Vicaría's current role is International Market Expansion (LATAM, US, Europe) | YC Experience & VC-Ready Expertise | Sales and growth | Marketing | Product Marketing | Go-to-Market Strategy | Customer Acquisition & Retention | | Fintech & SaaS.

What is Santiago Vicaría's email address?

Santiago Vicaría's email address is sv****@****ntop.ai

What schools did Santiago Vicaría attend?

Santiago Vicaría attended Eada Business School, Babson College, Universidad Del Rosario, Cesa, Cesa, Gimnasio Moderno.

What skills is Santiago Vicaría known for?

Santiago Vicaría has skills like Marketing Online, Estrategia Empresarial, Retail, Windows, Lean Startup, Office 365, Game Management, Productos De Consumo, Ventas, Xbox, Team Leadership, Google Adwords.

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