Sanjay Vig

Sanjay Vig Email and Phone Number

Sr. Director |P&L leader | Strategy I Operations I General Management I Business Development I @ Otis Elevator Co.
united states
Sanjay Vig's Location
Delhi, India, India
Sanjay Vig's Contact Details

Sanjay Vig work email

Sanjay Vig personal email

About Sanjay Vig

Regarded as a Senior & Reputed Executive, with demonstrated expertise in Business Development Functions viz. P&L Management, Operational Excellence, Turnaround Management, Business & Performance Growth and Relationship management. With a commendable history of valiant work and strong decisions,I have been leading the organization by introducing best practices, strengthening processes and controls, improving communications, building high - performing teams, and enforcing positive change. I’m noted for being a Business Transformer who quickly assesses obstacles to the stalled growth - issuing tough decisions, restructuring organizations to reach profit goals and eliciting top performance across premier organizations in India. ----CAREER HIGHLIGHTS ---- -Successfully augmented business to INR 400 crores from scratch in new line of business Segment; captured 25% SOS by product positioning, competition landscape, pricing strategy , talent development and built capabilities of executing mega projects in stipulated time. - Pivotal in propelling business in B2G/B2B in Infrastructure segment .- Deftly kick-started PSU’s to enact reforms & policy decision which scaling sustained growth . - Pioneered industry-first initiative by Otis to tap unorganised multi-brand service market generating profitable growth with scalable potential to grow 10X. - Strategised product basket & pricing to increase market share and deliver CAGR of 10% and hit top line growth to INR 300 Cr. with EBIT of 30 Cr . - Benchmarked LG Korea Systems in Greenfield Project and adopted processes of lean manufacturing to advance the commissioning of manufacturing plant and production . All through my career, I worked with cross-functional and top leadership teams and have demonstrated strong leadership skills and mentored my team in driving efficiency and business value. Skilled in understanding requirements and developing impactful solutions – I foster relationships with stakeholders, build trust, communications and manage tremendous change with clarity, laser focus, and proven results. I can be contacted at ► sanjaykvig@yahoo.com / +91 98100 84475.

Sanjay Vig's Current Company Details
Otis Elevator Co.

Otis Elevator Co.

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Sr. Director |P&L leader | Strategy I Operations I General Management I Business Development I
united states
Website:
otis.com
Employees:
15903
Sanjay Vig Work Experience Details
  • Otis Elevator Co.
    Senior Director - East India
    Otis Elevator Co. Apr 2023 - Present
    Kolkata Metropolitan Area, West Bengal, India
    Business leader responsible to deliver profitable growth to a P&L of 400 Cr.
  • Otis Elevator Co.
    Director - Infrastructure Projects
    Otis Elevator Co. Feb 2016 - Mar 2023
    New Delhi Area, India
    As Director, through effective collaboration with stakeholders, consistently delivered cutting-edge solutions and helmed strategic leadership for steering sales development, installation, commissioning and service operations in this segment . - Lead a large engaged workforce of more than 150 members, including Functional Managers & Technicians . -Played an important role in setting up new infrastructure segment from scratch, resulting in INR 150 crores in 2018 later scaling it to INR 250 Cr. - Transformed and streamlined tendering process in Government Tenders;laid out product strategy aligned with government policy of ‘Make in India’ . -Expanded market share to 24% in 4 years; also consolidated contractors and optimized cost outflow resulting in profitability gains. -Entrusted with responsibility of devising and executing multi-brand service strategy through a wholly subsidiary joint venture; served as an Integral Part in the Executive Management Team . - Boosted business growth and provided strategic direction to the P&L functions for multi brand acquisitions under Otis umbrella.
  • Otis Elevator Co.
    General Manager - Sales & Field Operations
    Otis Elevator Co. Jul 2012 - Feb 2016
    New Delhi Area, India
    As General Manager, I propelled business metrics through key transformational initiatives, re-vamp processes & business models to take on organizational barriers and effectively execute impactful strategies.-Administered a team of 200+ members; bagged business worth INR 250 Crores and EBITA of INR 30 Crores; also generated INR 120 Crores by nurturing a relationship with key account builders - DLF, Unitech, Emaar and so on. -Steered initiatives towards development of new strategic alliances and joint ventures that accelerated revenue growth outside of traditional selling strategies; crafted innovative customer engagement plan to achieve AMC revenues and modernization business targets; demonstrated product, values &various offerings to Architect/Consultant during trade fairs and different meets to drive sales -Conceptualised sales strategy, resulting in improving share of the segment by 4% in North Market in two years-Implemented process improvement strategies and slashed down cycle time from 330 days to 280 days-Also, introduced high margin products, enhanced execution methods/timeliness, grew sales book margin from .6% to 3.1% -Deftly amplifyed service revenue with 13% CAGR growth and INR 70 crores by deploying customer centric strategies; attained targeted NPS and CSI score, rationalized sub-contractors, resulting in depreciation of the installation cost by 7%.
  • Otis Elevator Co.
    Dgm - Service Operation West
    Otis Elevator Co. May 2008 - Jun 2012
    Mumbai Area, India
    As Deputy General Manager, I was accountable for countering the critical challenges & spearheading overall business development functions; designed Annual Business Plan for the entire range of the Product Category as per the overall strategic direction of the management. -Delivered service quality, drove service excellence and achieved business of INR 80 Crores through maintenance contracts, parts sales, modernization programs, controlled receivables and reversed outstanding to new benchmark of 1 month from 3 months during the tenure - Achieved INR 12 Crores revenue from spare sales with a 31% increase through value engineering & non-OEM contracts initiatives -Led in-house team of 200 members; enhanced modernization business by 40% worth INR 21 Crores -Exceeded the NPS score by 4 points and lowered complaints by 23% with the persistent service excellence organization. - Efficiently & effectively managed IR Issues, re-negotiated terms for the maintenance contract and surpassed tech-team productivity by 12%. - Advanced the fill ratio by 20% and attained 96% of overall planned maintenance target through SCM implementation; redefined strategy, thereby resulting in a 30% reduction in customer losses and 12% increase in new customers.
  • Otis Elevator Company
    Sr Manager - Service Operation
    Otis Elevator Company Jul 2007 - Apr 2008
    Mumbai
    ■ Undertook the challenge to turnaround the service quality to world-class and enhance revenue from service installed base
  • Voltas Limited
    Regional Service Head
    Voltas Limited Feb 2002 - Jul 2007
    Voltas is India’s largest air conditioning company and an engineering solution provider specializing in project management.During this stint, I redesigned the strategy for commercial refrigeration products, thus generating business worth INR 23 Crores with a 17% EBIT ✔Amplified franchisee satisfaction level from 61% to 79% through impactful training, easy payment terms as well as parts availability ✔During this stint, I redesigned the strategy for commercial refrigeration products, thus generating business worth INR 23 Crores with a 17% EBIT ✔Amplified franchisee satisfaction level from 61% to 79% through impactful training, easy payment terms as well as parts availability ✔Introduced Toll-free Customer Care Cell for resolving customer complaints that increased CSAT from 67% to 82% ✔Exhibited service capabilities, resulting in capturing 50% share of new equipment from Pepsi and Cadbury ✔Introduced Toll-free Customer Care Cell for resolving customer complaints that increased CSAT from 67% to 82% ✔ Exhibited service capabilities, resulting in capturing 50% share of new equipment from Pepsi and Cadbury
  • Lg India
    Production Manager
    Lg India Aug 2000 - Jan 2002
    Noida Area, India
    LG Electronics India Pvt. Ltd., is one of the most formidable brands in consumer electronics, home appliances, IT hardware, and mobile communications space. My vast array of business included increasing productivity by 23% through effective layout, downtime reduction, process improvement & redesigning by collaborating with LG Korea. Few notable achievements were:■ Benchmarked LG Korea systems in Greenfield project & timely commissioned the plant, saving INR 3o Million■ Administered waste elimination, outsourcing, JIT and vendors, decreased the standard processing time by 12% ■ Saved INR 20 Mn YoY by implementing Six Sigma for thickness reduction
  • Electrolux
    Production Manager
    Electrolux Aug 1990 - Jul 2000
    Nagpur, Maharashtra, India
    Here my responsibility was to coordinate with production planning, maintenance, design & purchase. My success included leading lean manufacturing and improving productivity. Also oversaw front line management, identified wastes and implemented quality circles with ISO quality system.

Sanjay Vig Skills

Business Development Strategy Crm Customer Satisfaction Contract Negotiation Key Account Management Team Management Leadership Product Development Operations Management Sales Management New Business Development Sales Business Strategy Negotiation Manufacturing Management Project Management Marketing Strategy Team Building P&l Management Business Planning Supply Chain Management Competitive Analysis Lean Manufacturing Customer Relationship Management Project Planning Procurement Sales Operations Contract Management Cross Functional Team Leadership Change Management Customer Service Engineering Team Leadership Six Sigma Operational Excellence Key Account Growth Franchise Agreements Subcontracts Management Contract Manufacturing People Management Mergers And Acquisitions Strategic Planning Vendor Management Continuous Improvement Business To Business Leadership Development Organizational Leadership Strategic Leadership

Sanjay Vig Education Details

Frequently Asked Questions about Sanjay Vig

What company does Sanjay Vig work for?

Sanjay Vig works for Otis Elevator Co.

What is Sanjay Vig's role at the current company?

Sanjay Vig's current role is Sr. Director |P&L leader | Strategy I Operations I General Management I Business Development I.

What is Sanjay Vig's email address?

Sanjay Vig's email address is sa****@****hoo.com

What schools did Sanjay Vig attend?

Sanjay Vig attended Singapore Management University, Duke University, Icfai University, Nagpur University, St Gabriel.

What skills is Sanjay Vig known for?

Sanjay Vig has skills like Business Development, Strategy, Crm, Customer Satisfaction, Contract Negotiation, Key Account Management, Team Management, Leadership, Product Development, Operations Management, Sales Management, New Business Development.

Who are Sanjay Vig's colleagues?

Sanjay Vig's colleagues are Derek Brave, Oana S, Grégoire Dionne, Ruchira Sunkerikar, 韩文龙, To Sang Law, Shahi Aliya.

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