Sudha Viswanathan, Pmp Email & Phone Number

I possess strong software project management experience after supporting various product lines and services. I am a highly motivated, results oriented manager, self-starter and possess ability to work autonomously. I have a proven track record of creating and managing multi-cultural, cross-functional teams, and in cultivating effective working relationships with all stakeholders. I have good working experience with requirements data gathering and analysis. I have demonstrated commitment to quality and sales by adding value through collaborative problem solving and disciplined decision making. I am experienced in leadership development, technical support, services, coaching, interviewing and hiring. I am proficient in Oracle, MS SQL, Object Oriented design and software development. I have extensive knowledge in developing database applications. I possess overall knowledge of Contracts, Support agreements and Product licensing. I have unique talent of talking both in the language of technology and business to connect people from different disciplines and roles to a common vision and goals. Have hands-on experience on AWS and Cloud platform, while working various Contact Center application and analytics tools.I have Master’s degree in Computer Science and Master’s degree in Management Information Systems. I am also Project Management Professional(PMP) Certified.I have successfully built and managed high performing teams and specialized in process design and improvement for global support organizations and skilled at managing multiple projects/initiatives.HIGHLIGHTSProject Management • International Teams • Global Technical Support • Leadership • Contact Center Operations • Salesforce • Siebel • Operations Management • Vendor Management • Performance Management • Business Process Improvement • Content Management • Strategic Planning • Professional Services • Technology Integration • Agile & SDLC