Svitlana Tkachenko Email & Phone Number

Kyiv City, Ukraine

Scope: Ukraine, Romania• Consulting & supporting managers and employees by delivering professional and effective HR services.• Continuous work on enhancement and improvement of HR processes.• Establishing and maintaining work relationships with employees and line managers based on trust and professionalism.• Managing the delivery of HR services and products throughout the whole employee life cycle.• Independently processing HR tasks in day-to-day operations.• Taking responsibility for delivering and improving excellent processes and HR services.• Consulting & supporting people managers in their managerial role on defined HR processes and procedures.• Close collaboration within global HR Team to ensure consistent level of professional HR work and participate global HR projects.

Kyiv City, Ukraine

Scope - Ukraine, UK, Ireland, Romania• First point of contact for employees and managers in all HR related matters. • Managing the delivery of HR services throughout the whole employee life cycle.• Manage employee relations matters, including investigations and conflict resolution.• Administers policies, procedures, and HRIS programs relating to all aspects of human resource.• Collection, verification, and input of HR & payroll data.• Cooperation with external provider of payroll, finance, insurance, pension, admin services.• Oversee the performance management process, including goal setting and evaluation.• Conduct periodic audits and prepare reports.• Merit process for the Europe region (more than 1500 employees), budget alignment.• Salary ranges for EU region, benchmarking, mapping, salary surveys for EU region.• Stay updated on market trends in benefit policies and programs in all markets.• Support processes, procedures and documentation for benefit plans and incentive programs.• Workday testing phase and launching process, merit process setting, customizing reports.

Kyiv City, Ukraine

• Handling compensation & benefits activities, providing guidance/advice and information to employees and managers.• Monitor, approve, and control the payroll processing.• Develop aligned process for the promotion, move letters, job offers based on the market analysis.• Forecast budget for salary and wages increases.• Conduct research on employee satisfaction (e.g., using surveys and quantitative data).• Administer and manage employee insurance plans, incentive programs, annual bonuses, compensation related programs.• Analysis of benchmarks, participate in the surveys to gather market data to ensure competitiveness of the total comp.• Cost management control via effective management of suppliers to ensure best service received within agreed cost.• Design, evaluate and modify benefits policies to ensure that programs are current, competitive and in compliance with legal requirements.• C&B analytics preparation for transparent and quick decision-making process.• Global mobility processes and services including global benefits for international assignees.

Kyiv City, Ukraine

• Provide full scope of HR Administration support.• Practical reporting package and analytics for managers and top management.• Deliver and coordinate efficient Internship program to attract young talents.• Forster and enhance employee experience, knowledge sharing sessions.• Effective onboarding and adaptation processes delivery.• Offered vital L&D support including English corporate courses; overseeing service delivery; tracking of the payments; trainings coordination; communication with providers, negotiation, tender organization.• C&B support as part of the employee incentive program.• HR systems proficiency, internal database controlling.• Adaptation of global policies to local needs.• Interaction with external providers to improve quality of services.• Business support during organizational transformation.

Master'S Degree, Psychology

Bachelor'S Degree, Psychology