Desk Side Support Technician
Perform Desk Side Services to include client personal computer builds and configurations plus customer assistance with problem source identification and problem resolution at the customers Desktop or Laptop. Includes consultation with support groups such as LAN, Admin, Networking, etcProvide Install, Move, Add, Changes service to include build and configuration of client personal computers, Desktop/Laptop Installation/de-installation experienceDesktop/Laptop hardware supportDemonstrated leadership abilitiesUnderstand and Implement Linux Red Hat 6 migrations from Windows 7, Windows XP, and Lotus Notes Data Migrations for system upgradesAdvanced knowledge of PC hardware and operating systems software, including laptops and desktop models; local area networking; TCP/IP; Office Suite Applications; Web Browser tools and Web technology; multivendor environments.